Senior Product Manager

About Oracle Health Applications & Infrastructure
Oracle Health Applications & Infrastructure (OHAI) is building a modern healthcare platform that connects data, workflows, and experiences across the health ecosystem. Our mission is to improve health and quality of life globally by making health and research data easier to access, understand, and use for patients, clinicians, administrators, and researchers.
We are looking for an experienced Senior Product Manager to help define, prioritize, and deliver the platform capabilities required to deploy, operate, upgrade, and manage Oracle Health products at scale. This is an opportunity to work at the intersection of product strategy, enterprise healthcare technology, cloud infrastructure, lifecycle management, customer onboarding, and operational readiness.

About The Role
As a Senior Product Manager, you will own product outcomes for key platform capabilities within OHAI, with emphasis on control plane experiences, product lifecycle management, environment provisioning, deployment automation, upgrade strategy, customer readiness, and operational scalability.
This role will help define how Oracle Health products move from contract and SKU definition through provisioning, deployment, validation, upgrade, support, and ongoing lifecycle operations. You will partner closely with engineering, platform provisioning, DevOps/SRE, security, release, support, implementation, consulting, product, and customer-facing teams to create scalable, repeatable, and reliable operating models.

What You Will Do
 

• Define and drive product strategy, roadmaps, and measurable outcomes for OHAI platform capabilities related to control plane, lifecycle management, provisioning, deployment, upgrades, and environment operations.

• Own product requirements for internal and external control plane capabilities that improve visibility, consistency, automation, and governance across customer environments.

• Partner with engineering, DevOps/SRE, provisioning, release, support, implementation, consulting, security, privacy, compliance, and operations teams to deliver scalable solutions for healthcare customers.

• Translate complex deployment, provisioning, SKU, environment, and lifecycle workflows into clear product requirements, user journeys, acceptance criteria, and operational readiness plans.

• Help define how customer contracts, SKUs, bills of materials, tenant/environment needs, customer URLs, L0 domains, regional requirements, and deployment dependencies flow into provisioning and lifecycle operations.

• Drive product direction for environment build strategy, customer onboarding, upgrade readiness, new region readiness, and deployment automation.

• Partner with engineering and platform teams to improve automation, observability, repeatability, and reliability across the product lifecycle.

• Lead cross-functional execution across product pillars, including alignment between Core Clinicals, platform services, provisioning systems, operations teams, and other OHAI products.

• Make pragmatic tradeoffs across customer value, technical feasibility, operational complexity, regulatory expectations, supportability, and business impact.

• Create and maintain clear operating artifacts, including product requirements, roadmap documentation, dependency maps, release readiness materials, Jira/Confluence documentation, SOPs, and customer readiness trackers.

• Establish success metrics for platform and lifecycle capabilities, such as provisioning cycle time, upgrade readiness, and operational handoff quality.

• Communicate product direction, changes, risks, dependencies, and decisions clearly to executive stakeholders, internal teams, field organizations, and customers.

What We Are Looking For
 

• 5+ years of product management experience leading complex software, enterprise SaaS, cloud platform, healthcare technology, infrastructure, lifecycle management, or operational tooling initiatives.

• Demonstrated ability to own product strategy and execution for complex cross-functional initiatives from discovery through launch, adoption, and iteration.

• Experience with platform products, control planes, provisioning systems, deployment automation, lifecycle management, upgrade workflows, environment management, or enterprise operations.

• Strong technical fluency with cloud infrastructure concepts, APIs, data flows, integrations, reliability, security, scalability, release management, and operational readiness.

• Ability to translate ambiguous operational needs into clear product direction, requirements, prioritization decisions, and measurable outcomes.

• Strong customer orientation, with the ability to understand healthcare operational, clinical, technical, and business needs and translate them into durable platform capabilities.

• Experience working across engineering, DevOps/SRE, product, release, support, consulting, implementation, security, compliance, and customer-facing teams.

• Excellent written and verbal communication skills, including the ability to simplify complexity and influence senior stakeholders.

• Sound product judgment, strong prioritization skills, and a bias for action in ambiguous or fast-changing environments.

• Working knowledge of the software development lifecycle, agile delivery practices, release planning, operational support models, and collaboration tools such as Jira and Confluence.

• Strong analytical skills and comfort using qualitative and quantitative inputs to make decisions, measure impact, and reassess priorities.

• High ownership, resilience, curiosity, and a genuine passion for improving healthcare experiences through scalable platform and operational capabilities.

• Bachelor's degree in Computer Science, Engineering, Healthcare Administration, Business, or a related field, or equivalent experience.

Preferred Qualifications
 

• Experience building or modernizing healthcare, clinical, EHR, revenue cycle, interoperability, cloud platform, deployment, provisioning, or lifecycle management products.

• Familiarity with healthcare privacy, security, compliance, disaster recovery, customer readiness, and operational readiness expectations.

• Experience with SKU-to-provisioning workflows, SKU-to-BOM composition, customer environment builds, regional deployment readiness, domain strategy, upgrade planning, or deployment governance.

• Experience working in large-scale cloud, platform, or enterprise product environments with distributed teams and complex dependencies.

• Comfort engaging with executives, clinicians, administrators, implementation teams, technical stakeholders, support teams, and customer-facing field organizations.

• Experience creating repeatable product operations artifacts, SOPs, onboarding playbooks, readiness dashboards, and lifecycle management processes.

Why Join Us
OHAI offers the chance to work on meaningful healthcare challenges with the scale, resources, and reach of Oracle. You will help build the platform capabilities that make modern healthcare applications easier to deploy, operate, upgrade, and support across complex customer environments.
This role is ideal for a Senior Product Manager who enjoys turning operational complexity into scalable product capabilities, creating clarity across teams, and building durable systems that support better healthcare experiences for customers, providers, patients, and internal teams

Key Responsibilities
Product Analysis – Market Analysis:
–Evaluates business value, feasibility, and internal and/or external user needs of products/features.
–Collaborates with internal and external stakeholders to ensure alignment between the customer, the market, and Oracle's goals and strategy.
–Conducts analysis of market trends and the competitive landscape to contribute to competitive positioning.
–Engages customers, non-customers, and partners to obtain market information and discover opportunities for a feature or multiple features.
Product Analysis – Solution Identification:
–Identifies customers' unmet or unknown needs, market opportunities for products, and/or regulatory requirements.
–Develops problem statements for products with moderate complexity and forms hypotheses for new products.
–Takes independent ownership of the solutioning process by collaborating with internal and external stakeholders to identify solutions.
–Evaluates and validates different solutions to make informed decisions on enhancing existing products/features or introducing new products/features.
–Creates and maintains required solution artifacts (e.g., regulatory requirements, functional and non-functional requirements).
Product Ownership – Product Development and Road mapping:
–Manages the product lifecycle from planning to release.
–Owns the roadmap for multiple small-scope products/features, ensuring alignment with business objectives.
–Develops feature requirements, resources, and best practices for internal stakeholders.
–Collaborates with stakeholders to mitigate risks and resolve issues.
–Tracks and analyzes existing metrics (e.g., Service Requests, bugs raised, customer feedback, customer volumes) to generate insights on product optimization.
–Writes user stories and acceptance criteria to maintain high product quality.
–Determines the features or experiences to prioritize in the roadmap, aligning them with success criteria and Objectives and Key Results (OKRs).
Product Ownership – Product Leadership and Influence:
–Acts as an innovation leader for a small-scope product/feature, providing recommendations for overall strategy and direction of products.
–Participates in the development of products to optimize the customer experience and align with business goals.
–Collaborates with team to drive new feature development using agile and continuous-delivery methodology.
Alignment and Collaboration:
–Collaborates with cross-functional partners, ensuring alignment across teams within the organization.
–Identifies pushback from stakeholders and uses data to address it.
–Works with senior team members to identify potential solutions tied to OKRs and Key Performance Indicators (KPIs).
–Partners with others in driving business impact across organizations, and tracking success criteria and performance metrics (e.g., OKRs, KPIs) for multiple small-scope products/features.
–Contributes to defining parameters for user testing and provides input on product iterations based on test results.
Customer-Centricity:
–Takes an active role in advocating for the customer throughout the product lifecycle, beginning to anticipate customer needs.
–Engages with customers to gather feedback and understand their experiences with Oracle's products and services.
–Collaborates with customers to understand how to align Oracle product capabilities with customers' specific business goals.
–Captures customer requirements to define new product capabilities and develop feature designs.
–Engages directly with product consumers during implementations to ensure the product meets their needs.
–Coordinates with senior team members to review and prioritize customer issues to ensure satisfaction and quality, escalating the chain as required.
Product Release – Go-to-Market:
–Collaborates with senior team members to develop release overview, field presentations, and demos for the field team.
–Contributes to recruiting and supporting early adopters to validate product solutions.
–Supports the development of user documentation by drafting components of the document.
–Tracks product metrics about adoption, identifying trends and patterns in user behavior.
–Contributes to presenting product demonstrations to internal and/or external customers, partners, industry analysts, and field.


Core Responsibilities
Planning & Execution:
–Independently manages work, monitoring timelines and deliverables to ensure projects or initiatives stay on track and meet requirements.
–Proactively prioritizes work and adapts to resource or timeline shifts, suggesting adjustments to maintain project efficiency.
Collaboration & Partnership:
–Collaborates across teams to align on expectations and achieve shared objectives.
–Builds and maintains a comprehensive understanding of business, stakeholder, and/or customer needs to build and support effective partnerships.
–Actively listens to diverse perspectives and asks questions to ensure understanding of others.
Problem Solving:
–Independently identifies and addresses standard and non-standard issues in accordance with standard practices, escalating more complex issues as appropriate.
–Analyzes data and/or information from multiple sources to troubleshoot standard and non-standard errors.
–Contributes to knowledge sharing and best practices.
Continuous Learning:
–Embraces continuous learning by actively seeking to build knowledge and new skills and/or tools and staying current with industry trends and best practices.
–Seeks out and leverages feedback and training to improve skills.
–Contributes to a culture of continuous learning and knowledge sharing with team members.
Continuous Improvement:
–Develops ideas and recommends updates to increase the efficiency and effectiveness of processes, protocols, and workflows within a team.
–Seeks input from team members on alternative approaches and methods for improving work.

Minimum Job Qualifications
Education and/or Experience:
8 years of experience in product/service/project/program management, product design, or related field

OR

Bachelor's Degree in Engineering, Business, or related field AND 4 years of experience in product/service/project/program management, product design, or related field

OR

Master's Degree in Engineering, Business, or related field AND 2 year of experience in product/service/project/program management, product design, or related field.

Job Skills:
Data Analysis Demonstrated ability to analyze and interpret data to produce actionable business insights.

Preferred Job Qualifications
Education and/or Experience:
9 years of experience in product/service/project/program management, product design, or related field

OR

Bachelor's Degree in Engineering, Business, or related field AND 5 years of experience in product/service/project/program management, product design, or related field

OR

Master's Degree in Engineering, Business, or related field AND 3 years of experience in product/service/project/program management, product design, or related field.
Product Domain Experience:
3 years of experience in the relevant product domain (e.g., procurement, accounting, healthcare).
Agile Methods Experience:
2 years of experience in applying agile methodologies and practices (e.g., Scrum framework) to manage projects.
Customer Interaction Experience:
2 years of experience in customer interaction.
Certification:
Product management or product domain related certifications (e.g., SAFe Scrum Master Certification, SAFe Product Owner/Product Manager Certification, Project Management Professional Certification, American Production and Inventory Control Society [APICS] Certifications).