Role responsibilities
The Field Service Technician will assist with on-site installations, troubleshooting, repairs, and maintenance of telecommunications products and equipment. This role involves direct customer interaction, providing exceptional service, and identifying sales opportunities.
Requirements
Candidates must have a valid driver's license and be available for on-call responsibilities. Additional qualifications include A+ certification, computer networking experience, and the ability to work independently.
Key skills
Customer Service, Sales Skills, Troubleshooting, Telecommunications, Fiber Optic, Cable Locating, Network Equipment, Installation, Maintenance, Testing, Splicing, Communication Skills, Organizational Skills, Computer Networking, Safety Practices, Technical Knowledge
Keywords
Telecommunications, Fiber Optic, Copper Facilities, Video/CATV/DBS, Customer Premise Equipment, Troubleshooting, Installation, Maintenance, Testing, Splicing, Safety Course, RUS Standards, Grounding Practices, Databases, MS Outlook, MS Word, MS Excel, On-call, Technical Support, Sales, Customer Service, Equipment Repair, Cable Fault Testing, Network Elements, Cross Connects, Voice Mail, Audio Conferencing, Video Conferencing, Inventory Systems, Battery Maintenance