Assistant Housekeeping Manager - Hilton Baltimore Inner Harbor

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Housekeeping Manager, you’re not just helping oversee daily housekeeping operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Support daily housekeeping operations: Assist in managing cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Manage room readiness: Assign and inspect rooms, verify status, and report updates to ensure timely availability
• Monitor inventory: Maintain stock levels for linens and housekeeping supplies, ensuring carts and storage areas are properly stocked
• Support operational efficiency: Track payroll reports, manage work schedules, and oversee the lost and found program
• Coordinate maintenance needs: Partner with Engineering and Property Operations to facilitate timely repairs and upkeep of guest rooms and public spaces
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.