Help Our Clients Succeed and Succeed with Them
Our mission is to help IT buyers save time and money. We do this by making IT purchasing simple and transparent. This mission has stood the test of time for more than 20 years, unchanged. Markit is a leading international company, offering IT purchasing solutions in 50 countries (and growing fast). Hundreds of Fortune 500 and Forbes Global 2000 companies choose Markit as their IT purchasing partner.
To support our team in Sweden, we are looking for a proactive Client Support Specialist with a strong track record of delivering exceptional client support.
This is a hybrid position, but you should be located in Stockholm.
Work setup: We offer a hybrid working model, balancing flexibility with collaboration.
Are You Ready for a Rewarding Challenge?
JOIN 200 OTHER MARKITEERS
To innovate. To execute excellence. To make an impact. To celebrate. To be part of a forward-thinking, professional, and fun-loving team — one that values honesty, openness, kindness, diversity, and collaboration. Help us continue to lead the way in the world of IT purchasing.
Our mission is to help IT buyers save time and money. We do this by making IT purchasing simple and transparent. This mission has stood the test of time for more than 20 years, unchanged. Markit is a leading international company, offering IT purchasing solutions in 50 countries (and growing fast). Hundreds of Fortune 500 and Forbes Global 2000 companies choose Markit as their IT purchasing partner.
To support our team in Sweden, we are looking for a proactive Client Support Specialist with a strong track record of delivering exceptional client support.
This is a hybrid position, but you should be located in Stockholm.
Requirements
- Minimum of 2 years of experience in customer service or a related field
- Secondary education or higher
- Fluency in Swedish and strong English communication skills
- Genuine interest in IT and technology
- Positive attitude with a strong customer-service mindset
- Ability to work both independently and collaboratively within a team
- Problem-solving mindset with a proactive approach
- Strong attention to detail and organizational skills
Responsibilities
- Provide outstanding customer service to Markit customers in Sweden
- Provide detailed information about the products and services offered to the customers
- Communicate effectively with other sales- and client support teams throughout Markit
- Work closely with key customers and provide adequate solutions for their requests via phone, chat or email
- Manage and respond to daily phone calls, e-mails
- Keep track on orders placed / warranty / returns / and make sure all is handled according to expected service level (including updated delivery estimations / promises)
- Master our sales platform and back-office tools for efficient order administration and warranty processing
- Communicate with partners and clients to ensure smooth daily operations
Benefits
Compensation: The base salary ranges around 35,000 SEK gross per month. After the probation period, there is an opportunity to earn up to 10,000 SEK per quarter in bonuses for exceptional performance.Work setup: We offer a hybrid working model, balancing flexibility with collaboration.
Are You Ready for a Rewarding Challenge?
JOIN 200 OTHER MARKITEERS
To innovate. To execute excellence. To make an impact. To celebrate. To be part of a forward-thinking, professional, and fun-loving team — one that values honesty, openness, kindness, diversity, and collaboration. Help us continue to lead the way in the world of IT purchasing.