Moncler Team Lead - Yorkdale Shopping Centre, Toronto

Skip to main content Skip to main menu Skip to user menu Moncler Team Lead - Yorkdale Shopping Centre, Toronto Employer Moncler Location Toronto, Canada Closing date 28 Jul 2026 View more categoriesView less categories Function Retail Level Manager Apply on website Save jobClick to add the job to your shortlist You need to sign in or create an account to save a job. Send job Job Details Company Job Details Overview Company Overview Moncler stands at the forefront of luxury retail in the United States, Canada, Brazil and Mexico, with a distinguished reputation for excellence, innovation, and customer-centric service. We pride ourselves on maintaining our market-leading position by delivering a brand experience that combines tradition with forward-thinking strategy, continuously setting the standard for the luxury industry. Position Overview As a Team Lead, you will be an ambassador of the Brand. You will assist the Store Director/Store Manager and/or Client Advisor Manager (CAM) to coach and develop the team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be a role model to the team and will support store management in operational duties. You will represent the Moncler Brand values and associated behaviors toward all Clients and team members Your ImpactClient and Business Development Support the team in building long term Client relationships and being an example of top performance by leveraging clienteling Establish a client-centric mindset in store to ensure the highest level of Client experience, through elevated and engaging CEM segments, and proactively handle Client-related situations. Communicate and inspire the team on retail strategy and relevant business information (leading morning briefings, trainings as needed). Support conversion and new client acquisition during elevated, engaging CEM segments. Exceed expectations of personal sales targets, modeling the team expectation by driving and developing client relationships and conversion. Develop a strong client data base to ensure expert execution with client development through personal client book growth, contributing to the overall business. Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team feedback. Convey enthusiasm and passion via team animations, daily briefings, information sharing, and mentoring. Selling and Floor Management Act as a role model demonstrating sales leadership to the team, through achievement of personal goals, supporting them with their own sales, and fostering cross-selling and Client repurchase. Build and develop own Client portfolio via MonClient. Ensure business opportunities are maximized through efficient sales floor management through CEM segments, being a visible presence and support and ensuring the Moncler standards are achieved. Proactively handle escalated client related situations, working in partnership with store management. Team Support and Development Support the Store Management team in ensuring the team delivers the Moncler Promise to every Client, through demonstrating and modeling the Moncler values. Support the Store Management team by providing consistent coaching, helping to identify the team's development and training needs, and offering suggestions for individual action plans. Assist the Store Management team by making recommendations in identifying, recruiting, and developing talents, securing succession plans in collaboration with the Store Management team. Lead and motivate the team to drive business. Product Category Management Be a point of reference...