Associate Business Operations

Role responsibilities

The Associate Business Operations role involves guiding new restaurant partners through their initial setup and ensuring they go live within a 14-day SLA. This includes managing technical setups, coordinating with various internal teams, and ensuring a seamless onboarding experience.

Requirements

Candidates should have 2-4 years of experience in B2B onboarding, customer success, or project management, preferably in the SaaS or food-tech sectors. They should also possess strong technical skills and the ability to communicate complex information clearly.

Key skills

Implementation Experience, Technical Agility, Consultative Communication, Detail Obsession, Resilient Problem Solving

Keywords

B2B, Onboarding, Customer Success, Account Management, Software Implementation, Project Management, SaaS, Hospitality, Food-Tech, Technical Setups, EPOS, Compliance Checks, Digital Asset Creation, Hardware Dispatch, Remote Technical Deployments, Consultative Launch Experience, Multi-Solution Tech Stack