Senior Collection Specialist

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Senior Collection SpecialistFull-timeJob DescriptionWe are seeking a detail-oriented and results-driven Senior Collection Specialist to join our team in Riyadh, Saudi Arabia. In this role, you will take ownership of our accounts receivable portfolio, developing and executing effective collection strategies to maximize recovery rates while maintaining professional client relationships. You will analyze financial data, manage complex collection cases, and ensure compliance with all applicable regulations. The ideal candidate will demonstrate strong analytical abilities, exceptional organizational skills, and a commitment to achieving collection targets through persistent and professional engagement.Manage and oversee the collection of outstanding accounts receivable, ensuring timely recovery of fundsDevelop, implement, and refine collection strategies to improve recovery rates and minimize bad debtCommunicate professionally with clients regarding payment obligations, payment terms, and collection actionsAnalyze aging reports, payment patterns, and account data to identify trends and opportunities for improvementNegotiate payment arrangements, settlements, and alternative payment solutions with clientsMaintain accurate and organized records of all collection activities, communications, and outcomesMonitor and report on collection metrics, key performance indicators (KPIs), and departmental performanceEscalate complex or high-value collection cases to management when necessaryEnsure all collection activities comply with relevant laws, regulations, and company policiesPrepare detailed collection reports and provide recommendations for process improvementsCollaborate with other departments to resolve billing disputes and account discrepanciesQualificationsMinimum 5 years of professional experience in collections, accounts receivable, or related financial rolesProven track record of successfully managing and collecting outstanding accountsStrong knowledge of collection techniques, strategies, and best practicesExcellent communication and negotiation skills with the ability to handle difficult conversations professionallyAdvanced proficiency in data analysis and financial reportingProficiency with accounts receivable software, collection management systems, and Microsoft Office SuiteComprehensive understanding of collection laws, regulations, and compliance requirementsExceptional attention to detail and organizational skillsStrong time management abilities with capacity to manage multiple accounts simultaneouslyDemonstrated problem-solving skills and ability to work independentlyPreferred: Experience with customer relationship management (CRM) systemsPreferred: Bilingual capabilities in Arabic and EnglishPreferred: Leadership or supervisory experience in a collections environmentBy clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy applyI'm interestedI'm interestedPrivacy NoticeI'm interestedshare this jobShare to WeChat×Copy the link and open WeChat to share.Copy to clipboardOpen WeChatShare to WeChat×Use Scan QR Code in WeChat and click ··· to share.