JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
職位概要： 負責工程團隊的日常營運支持與管理，確保服務交付符合合約規範，同時聚焦於團隊績效優化、人才發展及客戶滿意度提升。主要職責：1. 營運管理與合約遵從- 日常營運監控： 監督團隊日常作業執行，確保所有工作嚴格遵循工作說明書（SOW）之規範與標準。
- 財務與行政控管： 負責團隊請款作業管理及費用控管，確保預算使用效率與流程合規性。
- 客戶滿意度維持： 主動管理客戶期望，及時回應並解決客戶關注之高價值問題（High-value problems），以維持高水平的客戶滿意度。
- 績效管理： 制定並追蹤團隊關鍵績效指標（KPI），確保目標達成。
- 人才發展與留任： 規劃人才發展路徑，實施有效的留任策略，並控制團隊離職率以維持組織穩定性。
- 出勤與組織優化： 管理團隊出勤狀況，並持續檢視與優化團隊組織架構，以提升運作效率。
- 執行上級指派之其他相關任務，職責範圍包含上述事項但不限於此。
- 具備設施管理 / 專案管理 / 行政管理 / 及一般管理的豐富經驗。
- 強大的領導能力，擁有經證實的商業敏銳度，以及成功管理國際業務的經驗。
- 具備設施 / 物業 / 房地產相關專業資格。
- 擁有強大的人員管理能力、多元化管理技巧及文化關係處理能力，能配合業務成長吸引並培養專業人員。
- 具備強烈的企圖心與毅力以達成目標。
- 兼具創意思維與務實態度。
Location:
On-site –Taichung, Taiwan, ChinaIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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