Senior Technical Program Manager

Senior Technical Program Manager | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsSenior Technical Program ManagerUnited States, Multiple Locations, Multiple LocationsApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200032395Date postedJul 16, 2026Work site0 days / week in-office – remoteTravelLess than 25%ProfessionProgram ManagementDisciplineTechnical Program ManagementRole typeIndividual ContributorEmployment typeFull-TimeOverviewMicrosoft Frontier Company partners with enterprise customers to turn their AI investment into measurable business outcomes. We embed Microsoft’s engineering, applied science, and AI professionals directly inside our customers’ organizations to co-design, deploy, and continuously improve AI systems at enterprise scale, working alongside customer teams to take solutions from idea to production. Within Frontier Company, the Research, Science & Strategy (RSS) team is where applied science is the differentiator. We take our most ambitious, ambiguous customer problems and turn them into novel AI solutions, pairing rigorous science with production engineering to ship capability that moves the numbers that matter to the business. This is a deeply customer-facing role. As a Senior Technical Program Manager on the RSS team, you are the day-to-day face of Microsoft to the customer and the owner of the “what, how, and when” of delivery. You’ll be in the room with the customer’s technical and business leaders every week, building trust, framing the problem, guiding technical direction alongside engineering and applied science partners, and making sure we ship solutions with real, measurable impact.Why this role is differentA rare, genuinely well-rounded program management role. Most PM jobs specialize in a single dimension. This one deliberately blends all of them: the customer relationship and communication of a customer-facing PM, the hands-on technical judgment of a technical PM, and the planning, governance, and execution leadership of a program manager. If you’ve been looking for a seat that spans customer, technical, and delivery leadership at once (and rarely find all three in one title), this is that role. ResponsibilitiesOwn the customer relationship and delivery end-to-end. Serve as the day-to-day customer owner and product owner for the engagement. Deeply understand the customer’s business need, translate it into clear problem statements and success criteria, and lead delivery across multiple parallel workstreams and use cases, balancing speed, rigor, and operational readiness. Run the engagement as product owner. Shape epics and user stories, prioritize the backlog, define validation criteria, and guide sprint planning and execution so the team reliably ships increments of working capability. Provide hands-on, architecture-aware technical leadership. Partner with engineering and applied science leads to converge on technical approaches; review designs for feasibility and integration risk; and drive decisions on build vs. reuse, experimentation vs. hardening, and performance vs. cost. Ensure the right evaluation signals exist (telemetry, quality metrics, end-to-end validation) so teams iterate fast while holding a clear bar for production. Drive customer alignment and communication. Lead workshops and working sessions to clarify requirements, constraints, and dependencies. Communicate tradeoffs and decisions with credibility, manage expectations with crisp outcome-based updates, and act as the first line of escalation, unblocking teams and keeping execution on track. Own governance, risk, and release readiness. Run RAID and dependency management across teams, anticipate delivery and operational risks early, and apply change control where...