Senior Manager - Metrics, Analytics & Reporting
We are seeking a talented individual to join our Operations team at Mercer. This role will be based in Gurgaon DLF/ Pune. This is a hybrid role that has a requirement of working at least three days a week in the office
Manager/ Senior Manager- Metrics, Analytics & Reporting
We are looking to hire a Manager/ Senior Manager in the Global Business Management (Health Business)
The Project Coordinator will support Project Manager in the planning, coordination, execution, and governance of transition and operational projects across MMGS. This role is ideal for someone who is organized, detail-oriented, and able to keep multiple workstreams moving by managing documentation, tracking actions, coordinating stakeholders, and ensuring timely follow-up.
We will count on you to:
- Support Project Manager in planning and delivering transition, transformation, and process improvement initiatives.
- Maintain project plans, trackers, RAID logs, meeting minutes, action items, and key documentation.
- Coordinate meetings, follow-ups, and timelines across onshore and offshore stakeholders.
- Track project milestones, dependencies, risks, and issues, and escalate concerns in a timely manner.
- Help ensure project activities stay aligned to agreed scope, timelines, and quality standards.
- Support reporting and governance routines through accurate status updates and leadership-ready summaries.
- Assist with preparation of presentations, dashboards, and project updates for stakeholders and senior management.
- Work closely with project teams to ensure smooth communication, documentation, and delivery discipline.
- Contribute to small coordination-led initiatives and continuous improvement activities as assigned.
- Keep project workstreams organized and moving forward.
- Ensure project records, trackers, and documentation are accurate and up to date.
- Follow up with stakeholders on actions, deliverables, and deadlines.
- Help identify and escalate risks, delays, and dependencies.
- Support governance, communication, and reporting across project phases.
- Assist in creating clear, concise updates for internal and senior audiences.
- Provide reliable support to Project Managers in day-to-day project delivery.
Note: Applicants should be flexible working in shifts
What you need to have?
- Graduate with minimum 10+ years’ experience overall
- 3 to 5 years + of experience in project coordination, project support, operations, transitions, or similar roles
- Strong organizational skills and attention to detail
- Ability to manage multiple tasks and deadlines effectively
- Good communication, follow-up, and stakeholder coordination skills
- Proficiency in MS Office, especially Excel and PowerPoint
- Understanding of basic project management concepts and project lifecycle
- Ability to work with cross-functional and global teams
What makes you stand out?
- Experience supporting transition, transformation, or change initiatives
- Familiarity with project tracking tools and dashboards
- Strong problem-solving and follow-through mindset
- Ability to work independently while supporting a team
- PMP, PRINCE2, or equivalent certification in progress or completed
- Experience in a multinational or matrixed environment
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.
Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.