Human Resources Officer
Office of the Chief Human Capital Officer
Washington, DC · Salt Lake City, UT · Seattle, WA · Phoenix, AZ · Los Angeles, CA · San Francisco, CA · Denver, CO · Miami, FL · Atlanta, GA · Chicago, IL · Indianapolis, IN · New Orleans, LA · Boston, MA · Minneapolis, MN · Kansas City, MO · Albuquerque, NM · New York, NY · Oklahoma City, OK · Portland, OR · Austin, TXFull-time$148k–$192kPosted Jun 22, 2026
This position is located in the Office of the Chief Human Capital Officer's Human Resource Service Center (HRSC) and is responsible for overseeing the day-to-day shared human capital services delivered to VA Central Office (VACO) staff offices funded through reimbursements for services. Return to Office (RTO): RTO mandates are in affect and selectees will be required to report to in person work unless they have an approved exemption already in place.
The incumbent, as the HRSC Shared Services Officer (SSO) has full delegated authority and responsibility to manage and direct the human resources program functions for which he/she is responsible. The SSO provides consultation and policy guidance to Staff Office Senior Executives and senior level hiring managers. The position serves as a subject matter expert in Recruitment, Staffing, Classification and Position Management, along with Employee and Labor Relations and the full range of Benefits Administration. The incumbent provides supervision and oversight of programs that entail the mission, functions, projects, activities, laws, rules, and regulations for which HRA/OSP is authorized and funded by statute to administer and enforce. This position exercises delegated authority to carry out program functions and services that constitute the essential purpose for the establishment and continuation of the mission of the VACO. Programs are of such magnitude that they must be carried out through a combination of line and staff functions. Additional Duties include but not limited too: Plans work to be accomplished by subordinates including detailees and contractors, sets and adjusts priorities, and prepares schedules for completion of work; assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; evaluates work performance of employees; provides advice, counsel, or instruction to employees on work and administrative matters; interviews candidates for positions; hears and resolves complaints from employees Responsible for the on-the-job safety and health of all employees supervised. Plans, organizes, and oversees efforts and projects that are aimed at achieving and improving the quality, effectiveness, and timeliness of program accomplishment. Serves as a senior advisor to management and executive leadership on developing and implementing human resource shared operations in support of achieving the program objective Manages short and long-range planning activities that include multi-year work plans that are the products of subordinate organizational projects/programs. The SSO ensures that HR service delivery for the programs he or she manages meets goals, objectives and key performance indicators (KPI} as outlined in customer Service Level Agreements. Develops priorities for effective use of resources. Leads internal and cross-functional initiatives related to process and quality improvement. Work Schedule: Monday to Friday, 8:00am to 4:30pm Compressed/Flexible: Maybe available Telework: This position may be authorized for telework Virtual: This position may be authorized for Virtual Work. Virtual Work eligibility is for current VA employees that are already subject to the return to in person work mandate in their current position. Definition of Virtual Work: Employee works outside of original hiring duty station at a VA owned or leased space. Return to Office (RTO): RTO mandates are in affect and selectees will be required to report to in person work unless they have an approved exemption already in place. Position Description/PD#: PD412500 Relocation/Recruitment Incentives: Not Authorized Financial Disclosure Report: Not required