Principal Technical Program Manager, Director - CIB Markets Technology

Elevate your career by steering multi-faceted tech programs, integrating innovative solutions for a dynamic impact across global operations.

As a Principal Technical Program Manager in Commercial and Investment Bank Market Data Lakes, you will lead complex, multi-functional technology projects and programs that will impact experiences for multiple groups across the firm, including clients, employees, and stakeholders. Your advanced analytical reasoning and adaptability skills will enable you to break down business, technical, and operational objectives into manageable tasks, while navigating through ambiguity and driving change. With demonstrated technical fluency, you will effectively manage resources, budgets, and cross-functional teams to deliver innovative solutions that align with the firm's strategic goals. Your exceptional communication and influencing abilities will foster productive relationships with stakeholders, ensuring alignment and effective risk management. In this pivotal role, you will contribute to the development of new policies and processes, shaping the future of our technology landscape.

Job responsibilities

• Develop and implement strategic technical program plans, aligning with organizational goals and cross-functional collaboration and oversee complex technology project and program execution, managing resources, budgets, and timelines while mitigating risks and addressing roadblocks
• Foster strong relationships with stakeholders, clients, and cross-functional teams, providing direction and defining decision-making procedures for beneficial outcomes
• Guide the selection and implementation of appropriate technologies, platforms and software tools leveraging advanced technical fluency
• Champion continuous improvement by identifying process optimization opportunities, incorporating best practices, and staying abreast of emerging technologies
• Personally own project management of MDL's key strategic initiatives — defining scope, managing plans, coordinating stakeholders, and driving these through to completion
• Maintain a program-level view of MDL's initiative portfolio, ensuring dependencies between initiatives are visible and managed
• Work with the Product Lead and Engineering Lead to shape initiative briefs, success criteria, and delivery approach before work enters the pipeline and partner with the Product and Engineering as the third pillar of MDL's leadership team, owning the delivery process end-to-end
• Manage flow across the MDL value stream — from demand intake and prioritization through to production deployment and consumer adoption — minimizing lead time and eliminating waste
• Maintain a programmed-level picture of work in flight: what is progressing, what is blocked, and what is at risk across all teams and workstreams 
• Identify and resolve bottlenecks in the value stream and drive sustainable improvements to throughput and track and communicate platform health alongside delivery progress — including data SLAs, pipeline reliability, and consumer adoption metrics

Required qualifications, capabilities, and skills

• 7+ years of experience or equivalent expertise in technical program management, leading complex technology projects and programs in large organizations
• Demonstrated proficiency in technical solutions, vendor product knowledge, managing vendor relations, and implementing solutions
• Advanced analytical reasoning skills, applying critical thinking and problem-solving techniques to break down business, technical, and operational objectives
• Proven ability in leading through change, managing dependencies, and controlling change in high-pressure, shifting environments
• Advanced expertise in stakeholder management, establishing productive relationships, and driving beneficial outcomes aligned with firm objectives
• Comfortable operating in a flow-based or value stream delivery model — familiar with concepts such as work item ageing, WIP limits, lead time, and demand shaping
• Sufficient technical literacy to engage with engineering teams on platform decisions — you don't need to write code, but you should understand what a data pipeline, a catalog, or a query layer does and why it matters
• Strong facilitation and communication skills — able to run effective forums, write clear status updates, and manage upward and outward with confidence
• Experience working in regulated financial services, with an understanding of the governance, access control, and compliance considerations that shape platform delivery
• Proven ability to manage risk and dependency across multi-team programs, and to distinguish between noise that can wait and problems that need immediate action

Preferred qualifications, capabilities, and skills

• Familiarity with Cloud-based data platforms at a conceptual level — S3, Glue, Athena, Lake Formation, Redshift, Databricks, Snowflake — enough to ask the right questions when delivery is at risk
• Understanding of data engineering concepts: ingestion pipelines, columnar storage, metadata cataloging, and governed data access
• Experience partnering with a product manager and engineering lead in a triad or similar operating model
• Background in markets, trading, or risk technology programs
• Exposure to financial markets data — pricing, reference data, risk feeds — and how it flows from source to consumer
• Knowledge of lean or flow-based delivery framework