Retail Sales Operations Analyst

Role responsibilities

The Retail Sales Operations Analyst manages onboarding and appointment processes for brokers and insurance agencies while developing reports and dashboards to support sales operations. They also serve as a subject matter expert for various systems and processes, ensuring compliance and operational performance.

Requirements

Candidates should have a bachelor's degree and 3 to 5 years of experience in healthcare or related fields, with strong skills in data visualization and Microsoft Excel. Familiarity with ACA Marketplace products and vendor management is also required.

Key skills

Analytical Skills, Problem-Solving, Project Management, Organizational Skills, Communication Skills, Data Visualization, Microsoft Excel, Microsoft PowerPoint, Vendor Management, CRM Platforms, Agent Onboarding, Sales Operations, Healthcare Knowledge, Process Improvement, Training Development, Data Accuracy

Keywords

Retail Sales, Operations Analyst, Affordable Care Act, ACA, Medicare, Reporting, Analytics, System Administration, Vendor Management, Broker Support, Tableau, Data Modeling, Business Intelligence, Electronic Data Exchange, Customer Relationship Management, Agent Credentialing, Compliance, Training Materials