Associate People Operations - 6 month contract

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Associate People Operations - 6 month contractFull-timeCompany Descriptiontalabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. Job DescriptionThis role will take direction from the Line manager and any other team member assigned by the line manager or HOD. Day-to-day tasks will include: 1. Support end-to-end onboarding – Support the complete onboarding process, including the collection, verification, and filing of required documents (passports, visas, educational certificates, etc.), while coordinating with IT, Payroll, and Procurement to ensure timely provisioning of laptops, system access, joining kits, IDs, and medical insurance. 2. Conduct pre-boarding welcome calls – Engage with new joiners before Day 1 to confirm documentation requirements, provide clarity on joining formalities, and address initial queries to ensure a smooth and confident start. 3. Maintain data discipline – Ensure accuracy, completeness, and timeliness of data entries across onboarding trackers, HR dashboards, and HRIS systems, enabling leadership and stakeholders to make informed decisions. 4. Coordinate government-related formalities – Partner with PROs to manage issuance of UAE labor contracts, work permits, Emirates IDs, and medicals through MOHRE, ICP, and other relevant portals, ensuring compliance with statutory requirements. 5. Activate benefits seamlessly – Ensure new hires are enrolled into medical insurance, payroll, and other company benefit programs promptly, minimizing delays and enhancing employee experience. Offboarding 6. Execute structured offboarding – Support the end-to-end exit process, including notice period compliance, collection of assets (laptops, phones, IDs), and preparation of termination documentation while ensuring employees have a respectful and professional exit experience. 7. Coordinate with Payroll – Work closely with payroll to validate and process timely and accurate final settlements, including end-of-service benefits (EOSB), leave encashments, and reimbursements, aligned with UAE labor law. 8. Ensure compliance on exits – Manage delisting of leavers from MOHRE, Immigration, and Insurance systems, as well as deactivation from company databases, reducing compliance risks and safeguarding company records. General Duties: 9. Respond to queries effectively – Serve as the first point of contact for HR operational queries, providing accurate policy-based guidance to employees, managers, and external stakeholders while ensuring issues are resolved promptly. 10. Manage SIM card issuance – Coordinate the allocation, activation, and reconciliation of company SIM cards, ensuring proper record-keeping and cost management. 11. Administer employee benefits – Oversee benefit management processes (medical insurance, allowances, wellness programs, etc.) for all UAE employees, ensuring timely enrollment, renewals, and compliance. 12. Provide accurate payroll inputs – Ensure Payroll receives correct and timely information on new joiners, leavers, monthly bank account details, and other compensation-related inputs to prevent delays or errors. 13. Organize and maintain records – Ensure all employee files (hardcopy and digital) are complete, compliant, and audit-ready, aligned with UAE Mainland regulations and internal policies. 14. Prepare reports and dashboards – Develop and maintain reports on key HR operations metrics (onboarding, offboarding, compliance, volumes, turnaround times) to support decision-making and demonstrate operational effectiveness. 15. Streamline recurring tasks – Review and simplify high-volume, repetitive HR processes (e.g.,...