Director, Wealth Operations
No longer listedThis position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Wealth Operations based in United States.
The Director, Wealth Operations will lead operational strategy and excellence within a wealth services environment, supporting advisors, clients, and business growth initiatives. This role combines leadership, process optimization, and financial services expertise to enhance custodial operations and deliver a seamless client experience. The successful candidate will oversee critical operational workflows, strengthen vendor and platform relationships, and drive scalable improvements across the organization. Working closely with advisors, operations teams, technology partners, and senior leadership, this position will influence long-term business performance. The role offers the opportunity to shape operational practices, improve efficiency, and contribute to a client-focused wealth management organization. This is a remote leadership opportunity requiring strong strategic thinking, collaboration, and operational expertise.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director, Wealth Operations based in United States.
The Director, Wealth Operations will lead operational strategy and excellence within a wealth services environment, supporting advisors, clients, and business growth initiatives. This role combines leadership, process optimization, and financial services expertise to enhance custodial operations and deliver a seamless client experience. The successful candidate will oversee critical operational workflows, strengthen vendor and platform relationships, and drive scalable improvements across the organization. Working closely with advisors, operations teams, technology partners, and senior leadership, this position will influence long-term business performance. The role offers the opportunity to shape operational practices, improve efficiency, and contribute to a client-focused wealth management organization. This is a remote leadership opportunity requiring strong strategic thinking, collaboration, and operational expertise.
Accountabilities:
- Lead custodial operations teams supporting wealth management platforms and advisor service functions.
- Oversee account opening, maintenance, transitions, and operational processes across multiple custodial relationships.
- Partner with client service, investment operations, advisors, and leadership teams to deliver a seamless client experience.
- Build and maintain strong relationships with custodians, vendors, and clearing partners to improve service delivery and support business growth.
- Provide operational guidance, training, and support to advisors and teams during onboarding and transition activities.
- Drive process improvement initiatives focused on efficiency, scalability, automation, and data quality.
- Optimize the use of wealth management technology platforms, CRM tools, workflow solutions, and operational systems.
- Identify opportunities to streamline processes, reduce operational friction, and improve service outcomes.
- Establish and maintain operational governance, best practices, and quality standards.
- Develop and execute strategies that support business expansion and long-term operational goals.
- Serve as a subject matter expert on custodial operations, wealth platforms, and operational best practices.
- Foster a culture of accountability, collaboration, professional development, and continuous improvement.
- Bachelor’s degree in a related field required.
- 10+ years of experience in custodial operations, wealth management operations, or supporting financial advisors in a similar capacity.
- Strong knowledge of wealth management processes, RIA custodial platforms, and advisor support models.
- Experience leading operational teams and developing high-performing professionals preferred.
- Proven ability to build relationships and influence stakeholders across multiple departments.
- Strong business acumen with experience communicating with senior leaders.
- Excellent written and verbal communication skills.
- Strong analytical, problem-solving, and critical-thinking abilities.
- Ability to manage multiple priorities and deliver results in a fast-paced environment.
- Experience with wealth management technology platforms such as Fidelity, Charles Schwab, AssetMark, Osaic, Orion, Salesforce, Conga Composer, QuikForms, or DocuSign preferred.
- Experience leading process improvement, automation, or technology enablement initiatives preferred.
- Experience supporting advisor onboarding, transitions, and platform growth strategies preferred.
- Active FINRA licenses required or ability to obtain within the agreed timeframe after hire.
- CFP® certification preferred or encouraged.
- Competitive annual salary range of $125,000 – $140,000.
- Fully remote work model.
- Comprehensive medical, dental, vision, life, and disability insurance coverage.
- 401(k) retirement plan.
- Generous paid time off programs.
- Professional development opportunities through structured learning programs.
- Access to leadership development, technical training, compliance education, and continuing education support.
- Opportunities to earn industry certifications and expand professional expertise.
- Collaborative environment focused on innovation, accountability, and career growth.
The Director, Wealth Operations will oversee the daily operations of wealth service functions while driving continuous improvement, operational consistency, and exceptional client support. This role requires a strategic leader who can manage complex processes, develop teams, and optimize technology-enabled workflows.
Requirements:
The ideal candidate brings extensive experience in wealth management operations, custodial platforms, and financial services leadership, with the ability to influence stakeholders and manage complex operational environments.