Sr. Portfolio Manager Compliance and Operational Excellence
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr. Portfolio Manager Compliance and Operational Excellence based in the United States.
This is a senior-level individual contributor role focused on driving enterprise-wide compliance, audit readiness, and operational excellence across a complex, high-growth organization. You will play a critical role in strengthening governance frameworks and ensuring alignment with key industry standards such as ISO 9001, ISO 20000-1, and CMMI Level 3.
The role blends strategic oversight with hands-on execution, spanning internal audits, corrective action management, and continuous improvement initiatives.
You will work closely with cross-functional leaders to evaluate processes, mitigate risks, and enhance operational performance across the business.
A key part of your impact will be ensuring audit preparedness and maintaining certification readiness in a fast-paced, transformation-driven environment.
This position offers high visibility to senior leadership while requiring strong independence and ownership of critical compliance programs.
It is ideal for someone who thrives in structured yet evolving environments where governance and operational efficiency directly influence business success.
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sr. Portfolio Manager Compliance and Operational Excellence based in the United States.
This is a senior-level individual contributor role focused on driving enterprise-wide compliance, audit readiness, and operational excellence across a complex, high-growth organization. You will play a critical role in strengthening governance frameworks and ensuring alignment with key industry standards such as ISO 9001, ISO 20000-1, and CMMI Level 3.
The role blends strategic oversight with hands-on execution, spanning internal audits, corrective action management, and continuous improvement initiatives.
You will work closely with cross-functional leaders to evaluate processes, mitigate risks, and enhance operational performance across the business.
A key part of your impact will be ensuring audit preparedness and maintaining certification readiness in a fast-paced, transformation-driven environment.
This position offers high visibility to senior leadership while requiring strong independence and ownership of critical compliance programs.
It is ideal for someone who thrives in structured yet evolving environments where governance and operational efficiency directly influence business success.
Accountabilities:
- Lead and execute the internal audit program across the organization, ensuring compliance with ISO 9001, ISO 20000-1, CMMI, and other applicable standards.
- Identify nonconformities, oversee corrective and preventive action plans, and validate long-term effectiveness of implemented improvements.
- Prepare business units for external audits and certifications by assessing processes, identifying risks, and ensuring audit readiness.
- Coordinate management review activities, including KPI reporting, trend analysis, governance updates, and executive-level presentations.
- Manage audit findings lifecycle from identification through closure, ensuring sustainable resolution and compliance adherence.
- Develop and enhance quality, compliance, and operational processes to improve efficiency and reduce organizational risk exposure.
- Monitor and analyze performance metrics to evaluate program effectiveness and identify continuous improvement opportunities.
- Partner with senior stakeholders to align compliance initiatives with business strategy and operational priorities.
- Maintain governance repositories, ISO documentation libraries, and controlled process frameworks across systems such as ServiceNow and SharePoint.
- Ensure accurate maintenance of compliance records, audit artifacts, and governance documentation across enterprise platforms.
- Deliver recommendations to leadership that strengthen governance, operational performance, and regulatory compliance.
- Design and deliver training programs to improve organizational awareness of compliance and quality standards.
- Support compliance requirements for government-facing proposals and RFP responses as needed.
- Advise stakeholders on tailoring processes to meet contractual, regulatory, and operational requirements.
- Bachelor’s degree in Business Administration, Systems Engineering, Quality Management, or a related discipline.
- 10+ years of experience managing Quality Management Systems (QMS), ideally within IT services and/or federal contracting environments.
- Strong experience conducting internal and external audits aligned with ISO standards and managing corrective action processes.
- Proven experience supporting CMMI Level 3 (or higher) appraisals and audit preparation activities.
- Deep understanding of compliance frameworks, risk management, and process improvement methodologies.
- Demonstrated ability to design and implement cross-functional operational processes in regulated environments.
- Strong analytical and problem-solving skills with the ability to interpret compliance metrics and drive insights.
- Proficiency with enterprise tools such as ServiceNow, SharePoint, Microsoft Office Suite, and Adobe Acrobat.
- Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels.
- Strong organizational and program management capabilities with attention to detail and execution excellence.
- Ability to balance strategic thinking with hands-on operational delivery in a lean, high-impact team.
- Certifications such as ISO Lead Auditor, CMMI Associate, PMP, or Lean Six Sigma are strong advantages.
- Experience supporting compliance in government contracting environments is highly desirable.
- Competitive annual salary range of $155,000 – $170,000 USD, depending on experience and qualifications.
- Comprehensive benefits package including medical, dental, and vision coverage.
- Paid time off, holidays, and flexible leave options.
- Opportunities for professional certification support and continued learning.
- Exposure to enterprise-level compliance, governance, and transformation initiatives.
- High-impact role with visibility to senior leadership and strategic decision-making.
- Opportunity to shape and improve enterprise-wide compliance and operational excellence programs.
- Flexible and collaborative work environment with cross-functional engagement.
- Participation in a fast-growing, transformation-focused organization.