This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Group Product Manager – AI based in India.
This is a strategic leadership role at the forefront of building next-generation AI-powered business applications for SMBs and agencies at global scale. You will own and evolve a broad AI product portfolio spanning AI agents, conversational systems, voice automation, workflow intelligence, and platform-level AI capabilities that power core business operations. The role requires a strong blend of product vision, technical fluency, and execution leadership to turn rapidly evolving AI capabilities into reliable, scalable, and monetizable products. You will lead and mentor multiple product managers while partnering closely with engineering, design, data, and go-to-market teams. A key focus will be building a unified AI platform layer that enables consistent, high-quality AI experiences across all product surfaces. This is a high-impact opportunity to shape how millions of businesses use AI to automate, grow, and operate more efficiently.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Group Product Manager – AI based in India.
This is a strategic leadership role at the forefront of building next-generation AI-powered business applications for SMBs and agencies at global scale. You will own and evolve a broad AI product portfolio spanning AI agents, conversational systems, voice automation, workflow intelligence, and platform-level AI capabilities that power core business operations. The role requires a strong blend of product vision, technical fluency, and execution leadership to turn rapidly evolving AI capabilities into reliable, scalable, and monetizable products. You will lead and mentor multiple product managers while partnering closely with engineering, design, data, and go-to-market teams. A key focus will be building a unified AI platform layer that enables consistent, high-quality AI experiences across all product surfaces. This is a high-impact opportunity to shape how millions of businesses use AI to automate, grow, and operate more efficiently.
Accountabilities:
- Define and drive the end-to-end product vision, strategy, roadmap, and success metrics for a multi-layered AI product portfolio.
- Lead and mentor a team of product managers across AI domains including Voice AI, Conversation AI, AI Employee, Ask AI, Knowledge Base, AI Studio, Workflow AI, and other emerging capabilities.
- Build a unified AI platform layer including shared primitives such as agents, orchestration, memory, evaluation systems, permissions, analytics, and safety frameworks.
- Own product strategy for AI monetization, packaging, pricing models, usage-based billing, activation, retention, and expansion.
- Drive adoption and activation across SMBs and agencies by simplifying onboarding, setup flows, templates, and AI-driven workflows.
- Partner closely with engineering to balance trade-offs across latency, cost, model quality, scalability, reliability, and user experience.
- Establish strong evaluation frameworks for AI quality, including hallucination rate, task success, response quality, and customer satisfaction metrics.
- Collaborate with product marketing, support, implementation, and go-to-market teams to ensure successful AI launches and adoption.
- Ensure AI is embedded across core platform areas including CRM, workflows, conversations, funnels, reviews, email, and prospecting.
- Represent AI strategy in executive forums, roadmap planning, and cross-functional alignment discussions.
- 10+ years of product management experience, including 3+ years leading PMs or multi-product portfolios.
- Proven experience building AI-driven, automation, SaaS, CRM, or platform-based products at scale.
- Strong understanding of AI systems including LLMs, agents, RAG pipelines, prompt management, model evaluation, and orchestration.
- Demonstrated ability to translate complex AI capabilities into intuitive, production-ready user experiences for non-technical users.
- Strong technical fluency with the ability to collaborate deeply with engineering teams on system design and trade-offs.
- Experience defining and scaling product metrics such as activation, retention, monetization, adoption, and quality signals.
- Strong leadership and mentoring experience managing product managers and cross-functional teams.
- Excellent communication skills with the ability to influence stakeholders across technical and business functions.
- Strong ability to operate in ambiguity, prioritize effectively, and bring structure to fast-evolving product areas.
- Experience building products for SMBs, agencies, or B2B SaaS ecosystems is highly valued.
- Remote-first work environment within India
- Opportunity to shape a category-defining AI product portfolio at global scale
- High ownership role with direct impact on product strategy, monetization, and platform direction
- Exposure to cutting-edge AI systems including agents, voice AI, and platform-level orchestration
- Collaborative, fast-paced environment with strong autonomy and execution focus
- Strong learning opportunities across AI product development and large-scale platform building
- Inclusive global culture with high-impact cross-functional collaboration.