Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Doorperson, you’re not just assisting guests with special requests and services – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
As a Doorperson, you serve as a key connection point between Guests and the hotel as well as other hotel departments. A Doorperson with the hotel property influences the Guest's first impression, and therefore, must ensure to always offer a professional and welcoming disposition. Specifically, the Doorperson will perform the following tasks at the highest level of service:
- Comply with Company brand standards at all times
- Welcome guests on arrival and assist with their luggage
- Maintain frequent contact with regular Guests and visitors
- Park Guests' cars on the hotel premises, as required
- Provide a driving service to Guests, as required
- Ensure cleanliness and safety of all hotel vehicles
- Keep up to date on all hotel services as well as VIPs and special events
- Be knowledgeable on external locations, attractions, and landmarks in the vicinity
- Project a professional manner with an emphasis on hospitality and guest service
What are we looking for?
- Previous experience working within the hotel, leisure, and/or retail sector
- A valid driver's license with no outstanding driving restrictions or infringements
- Meticulous personal presentation and strong communication skills
- Strong good communication skills
- Calm, courteous, and discreet demeanor
- A good knowledge of the area and the country in general, preferred
- A passion for working on team as well as autonomously
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.