Junior Enterprise Onboarding Engineer

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Junior Enterprise Onboarding EngineerFull-timeDepartment: Enterprise OnboardingWork Type: In-OfficeCompany DescriptionSectigo is the most innovative provider of certificate lifecycle management (CLM), delivering solutions that help the world’s largest brands simplify how digital trust is managed and scaled. Sectigo’s automated, cloud-native CLM platform issues and manages digital certificates across enterprise environments, enabling organizations to reduce complexity, accelerate time to value, and strengthen security across environments. Sectigo is one of the largest, longest-standing, and most reputable CAs with more than 700,000 customers, including 65% of the Fortune 500. Sectigo holds six combined active leadership seats in the CA/Browser Forum and ETSI and brings two decades of delivering unparalleled digital trust. Simplicity at Scale. How we show up with each other and our customers every day is just as important, and we win as #OneSectigo by living out our core values - Support, Excellence, Communication, Teamwork, Integrity, Growth and Openness. We are committed to investing in our diverse teams where everyone understands their role and how they support our strategic goals, we drive operational excellence through scale and efficiency, and we strive to delight our customers and become the market leader in our industry. If you aspire to join a driven team that holds each other accountable to meeting our lofty goals and you’d like to be part of our growth story in delivering a market leading user experience, we’d like to talk to you.Job DescriptionWe are looking for a Junior Enterprise Onboarding Engineer to join our growing global team at Sectigo.Junior Enterprise Onboarding Engineer role is responsible for supporting the onboarding of enterprise customers onto Sectigo’s PKI and Certificate Lifecycle Management platforms in production environments. This is a customer-facing role where the individual will interact directly with enterprise customers to support onboarding activities, provide technical guidance, and ensure successful implementation of Sectigo solutions. The role requires strong communication skills, ownership, and the ability to work in a structured, process-driven environment. The Onboarding Engineer will collaborate closely with Sales Engineering, Support, and Product teams to support post-sales onboarding and help translate customer requirements into practical implementation steps.This is a full-time and in-office position, working 5 days a week from our Chennai office at DLF IT Park, Manapakkam.Here are the core functions, responsibilities, and expectations for this role: Support onboarding of enterprise customers by executing onboarding tasks and configurations in production environments.Participate in customer-facing meetings, providing updates and supporting technical discussions.Assist in translating customer technical requirements into clear implementation steps.Work closely with Sales Engineering, Support, and Product teams to ensure onboarding requirements are understood and delivered.Follow established onboarding processes, documentation, and best practices consistently.Troubleshoot onboarding-related technical issues and escalate appropriately when required.Maintain accurate documentation of onboarding activities, configurations, and customer environments.Ensure all onboarding activities are properly tracked in internal systems (e.g., Jira, Salesforce, Confluence).Support basic automation and integration use cases using APIs or standard tools where applicable.Take ownership of assigned onboarding tasks and ensure timely and accurate completion with minimal supervision.Contribute to process improvements and internal documentation.Additional tasks associated with this position may be assigned in response to company initiatives and business needs.QualificationsEducation:Bachelors or college degree in business and/or...