Account Manager (P&C)

Skip To Job Description Understory, Inc. Thanks for visiting our Career Page. Please review our open positions and apply to the positions that match your qualifications. Account Manager (P&C) Madison, WI Full Time Entry Level Share Understory is seeking a motivated Account Manager to join our Madison, WI team. In this pivotal role, you will work closely with our Sales and Underwriting teams as we rapidly attain new accounts, strengthen senior-level relationships, and drive revenue through renewals.As an  Account Manager at Understory, you'll be critical in supporting the company's efforts to expand our relationships with distinguished clientele. Your role will go beyond traditional client service functions because customer success at Understory is about being the voice of our clients and brokerage partners within our organization.You're exactly the professional we're looking for if you: Thrive in a supportive but independent workplace with the opportunity to grow as our organization growsHave experience in insurance and working with brokers and insureds, and want to leverage your skills to build your careerAre willing to work a Hybrid schedule (2-3 days per week in office) at our Madison, WI headquartersHave a P&C licenseHave a track record of delivering accurate, on-time projects or document-related deliverablesExhibit exceptional communication skills, both written and verbal, along with a detail-oriented approach that ensures every client interaction is handled with precisionDemonstrate flexibility and adaptability in dynamic, ever-changing environments and show readiness to pivot as client needs and priorities shiftAre proactive, solution-oriented, and adept at managing multiple priorities without becoming overwhelmed—drawing on strong organizational and time-management skills to maintain momentum and meet deadlinesAre exceptional at maintaining clear, consistent documentation across all customer touchpoints Your main role responsibilities will include:Leveraging a detail-oriented approach to ensure accurate, timely client document and resource development Cultivating and maintaining strong relationships with our internal teams and clients alikeCollaborating seamlessly with the sales and underwriting teams to deliver superior serviceProviding regular updates and feedback to internal teams to drive product and service enhancementsCoordinating and ensuring complete resolution documentation of client concerns with urgency, maintaining a solutions-focused mindset that emphasizes both efficiency and customer careSupporting our regular client and broker partner review meetings by sourcing, analyzing, calculating, collating, and updating performance metrics Compensation includes:Base salary and annual bonus commensurate with experienceFull-time benefits include:100% of you and your eligible dependents medical, dental, and vision insurance premium 100% of your premium for a $25,000 life coverage policy Group Term Life, AD&D, Short Term Disability (STD), and Long-Term Disability (LTD) coverageUnlimited PTOStep into a pivotal role at Understory as an Account Manager and champion a client-first culture. We're eager to welcome you to our team and enhance our client journey together!About Understory Understory is a leading provider of insurance solutions built for the era of climate change. The company's global network of Dot weather stations powers the world's most sophisticated weather risk model. By combining mutualized, optimized risk structures with precision weather technology and modeling, Understory develops affordable, stable property insurance solutions.Traditional insurance is no longer fit for purpose. Natural catastrophes driven by the volatility of climate change are increasing rates and restricting coverage. Insurance and reinsurance companies are pulling out and leaving 76% of global assets unprotected. Transformation is inevitable, and it's coming to...