About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Human Resources Information Systems (HRIS) Analyst III helps the HR Shared Service Center (SSC) and Business Leaders with research. This position acts as a liaison between the external customer, Business Leaders, and HRIS teams. It ensures data integrity within the HRIS Platform and maintains Service Level Agreements (SLAs) at or above standards. The role also aims to improve quality and customer experience.
Essential Functions of the Role
- Serves as subject matter experienced for SSC staff in judgment making processes related to all HR operational disciplines.
- Serves as a liaison between HRIS IS, Business Leaders for HRIS platform updates, new configuration and business rule changes.
- Partners with cross-functional SMEs for system optimizations. Requires lower-level supervision from senior HRIS team and management.
- Manages data integrity, testing, and implementation of Business Leaders programs in the HR platform. Provides thorough data study for project implementations.
- Manages system testing efforts and liaise with HRIS and the Business Leaders to resolve any defects.
- Possesses an excellent knowledge of both technical and user-facing sides of HR systems.
- Demonstrates the ability to create functional design for development as needed by the business
- Possesses a sound work ethic for working with confidential information.
- Partners with internal HR teams to establish resolution for gaps in processes, additional audit needs and interface errors.
- Reviews SSC knowledge base to maintain working knowledge of all HR applications.
Key Success Factors
- Exceptional knowledge of Human Resources operations and Human Capital Management (HCM) systems.
- Exceptional technical skills to include Microsoft Office suite, particularly Excel.
- Exceptional attention to detail.
- Exceptional written and verbal communication skills.
- Excellent customer service skills and excellent problem solving skills.
- Ability to manage many priorities efficiently.
- Able to maintain confidentiality of delicate information.
- Ability to present formal information in one-on-one and small group situations to customers and employees.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
EXPERIENCE - 5 Years of Relevant Experience
- Experience with SAAS HRIS platforms. (Workday, SuccessFactors, PeopleSoft, Taleo etc.)
- Understanding of HR data structures.
- Knowledge of AI concepts including:
- Machine Learning
- Natural Language Processing (NLP)
- Predictive Analytics
- Ability to analyze and interpret large datasets.
- Strong problem-solving and analytical skills.
- Ability to translate business requirements into technical solutions.
- Understanding of data privacy, bias mitigation, and Responsible AI principles.
Strong communication and cross-functional collaboration skills.
Nice-to-Haves
- Previous experience in HR Analytics, HRIS, or Data Science.
- Experience training or tuning AI models.
- Experience with automation technologies such as:
- Robotic Process Automation (RPA)
- Workflow engines
- HR chatbots
Technical experience with:
- Python
- SQL
- Enterprise AI platforms