Assistant Clinical Resource Manager - Emergency Room

• This position is responsible for patient care coordination on designated shift in assigned department with collaboration with the supervisor or manager. 

• To insure quality patient care consistent with the philosophy and objectives of the organization. 

• This position provides direct operational support for the unit on a shift basis, acts as a clinical resource person for the staff and acts as a liaison between staff and management, assisting the manager in determining staffing needs and identifying problems the designated unit. 

• The charge nurse provides the communication link between manager, supervisor, staff, patients, physicians and others. 

• The position serves as a resource to staff for patient care assessment and in the planning of nursing interventions. 

• The position facilitates problem resolution and collaborates with the manager in assessing quality of care provided, identifying staff strengths and weaknesses, and in evaluation of staff performance. 

• Operational issues are identified by this position, and the individual works to take action and correct problems. 

• Interface with physicians and interdisciplinary teams for comprehensive care planning is also required 

• responsible for performing administrative support duties including clerical, receptionist, scheduling and purchasing activities for one or more Managers. 

• Ability to coordinate publications, large group meetings and be proficient in various software packages 

• This individual must have excellent interpersonal skills, able to handle multiple tasks and coordinate multiple requests while maintaining a positive customer service approach. 

• This position must demonstrate good telephone skills and be able to assist others in a courteous manner, following up on the caller’s needs. 

• The individual in this position performs various off-unit activities, and attends staff meetings. 

• Provide administrative support to the Clinical Resource Manager. 

• Perform various chart audits that will focus on quality improvements being made in the Emergency Department. 

Education:

• 2-years Associate

License/Certification:

• Current OK RN License
• BLS
• ACLS

Experience: 1-3 years