What you'll do:
- Prepare and deliver weekly tracking charts of order volume and details
- Answer incoming customer inquiries regarding pricing, product availability, delivery schedules, and payment terms
- Print and organize projects from bidders lists and maps
- Assist Sales Team with group bids and quotes
- Maintain average price chart
- Promptly handle pricing issues/discrepancies
- Assist customers with invoices and statements (in NetSuite)
- Support and troubleshoot NetSuite as needed
- Provide follow‑up on customer quotes, lost sales, and ongoing customer needs
- Monitor administrative workflows to ensure high‑quality customer service and sales support
- Perform additional administrative or sales‑related duties as assigned
What you'll need:
- Previous experience in sales support, customer service, or administrative support (construction, aggregates, or industrial environment preferred)
- Strong verbal and written communication skills
- Proficiency in Microsoft Office, especially Excel
- Ability to multitask, prioritize work, and maintain accuracy in a high‑volume environment
- Comfortable working in a fast‑paced, deadline‑driven operation
- Ability to build and maintain positive working relationships with customers and internal teams
Working Conditions:
- Ability to sit or stand for extended periods of time in office setting
- Ability to lift and carry up to 30–50 pounds as needed
- Regular, dependable attendance required
What you'll get:
- Competitive pay
- Opportunity for annual performance increases
- 401k program with employer matching
- Room for growth and career advancement
- Health insurance
- Dental & vision Insurance
- Paid life insurance
- Paid short term/long term disability
- Paid vacation and sick time
- 11 paid holidays