Warehouse Operations Manager

**Summary:** Meta is seeking a highly experienced and results-oriented Warehouse Operations Manager, who will be responsible for the dedicated management of third-party logistics (3PL) operations across Meta’s centralized warehouse network. This position acts as the key operational liaison between Meta and our 3PL providers. You will drive operational efficiency, ensure compliance with Meta’s company standards, and directly support the anticipated centralized warehouse growth in 2026. This role is crucial for ensuring the efficient, timely, and cost-effective movement of goods, supplies, and equipment across our warehouses, data centers, and POP/Hut network **Required Skills:** Warehouse Operations Manager Responsibilities: 1. Engage with internal customers and gain understanding of their current and future needs 2. Shape the customer-facing vision of the team and the roadmap for internal activities in support of the vision 3. Acts as the focal point of communication with key stakeholders, including internal and external customers at all levels 4. Responsible for leading logistics vendors’ execution in a manner that is compliant with Meta policies and procedures 5. Develops, implements, and manages operational and financial objectives and key results (OKRs) through key performance indicators (KPIs). Collaboratively influences change within supply chain and external vendors 6. Develop standards, metrics, and procedures that maximize deployment efficiency. Collaborate with cross-functional teams and stakeholders to identify and prioritize initiatives to optimize capabilities and develop / scale operational management practices 7. Support developing and implementing tools, processes, and systems for tracking, analyzing, and reporting inventory and other related metrics 8. Enable effective operational performance & execution across Meta’s multi-echelon supply chain 9. Assist in meeting Sarbanes-Oxley requirements that apply to operations and inventory control within the warehouse 10. Perform root cause analysis on discrepancies related to 3PL operations 11. Develop and maintain standard operational procedures (SOPs) that leverage best practices and streamline the global warehouse operations for scalability into new regions while also providing training platforms for new vendors 12. Engage with internal customers to gain an in-depth understanding of their current and future distribution needs 13. Shape the customer-facing strategy of the team and roadmap internal activities in support of the overall mission 14. Collaborate with cross-functional teams and stakeholders to align logistics operations with organizational goals and objectives, and to identify and prioritize initiatives to optimize proficiencies and develop/scale operational management practices 15. Analyze data and metrics to identify trends, opportunities, and challenges, and develop strategies to address them 16. Support developing and implementing tools, processes, and systems for tracking, analyzing, and reporting inventory **Minimum Qualifications:** Minimum Qualifications: 17. Experience managing outsourced transportation logistics services 18. Hands-on working experience with logistics management systems 19. Demonstrated leadership experience, such as influencing partners, organizations, successful mentoring, supporting the growth of other employees and teams, etc 20. 7+ years of experience in global logistics, distribution, or supply chain management, with a proven track record of success in operations 21. Operational experience at a logistics provider and distribution experience 22. Established competence to leverage quantitative and qualitative data to identify trends and drive optimal supply chain execution, including standardizing data analysis across cross-functional partners (e.g., finance, planning, fulfillment) 23. Confirmed expertise to drive continuous improvement, development, standardization, and the implementation of processes and systems **Preferred Qualifications:** Preferred Qualifications: 24. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) 25. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) 26. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies 27. Understanding of relational database structures and systems in order to help move the field of analysis towards automation integration 28. Knowledge of ERP, WM, TMS, and dock schedulers 29. Experience identifying operational inefficiencies and implementing process improvements in logistics or supply chain environments 30. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews) 31. Master's degree in Supply Chain Management, Industrial Engineering, Operations, or an MBA 32. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements) 33. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies 34. Experience working in or with the import/export environment of a 3PL/ carrier 35. Experience in logistics operations in a global, high-growth and automated environment **Public Compensation:** $115,000/year to $163,000/year + bonus + equity + benefits **Industry:** Internet **Equal Opportunity:** Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment. Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@meta.com.