Vendor Support Specialist with German

Ecolab is a global leader in water, hygiene, and energy technologies, dedicated to delivering innovative solutions that make a positive impact worldwide. With operations spanning across 170 countries, Ecolab is committed to sustainability, innovation, and fostering a diverse and inclusive workplace. 

There are over 500 of us in our Krakow business center, where we highly specialize in finance, supply chain, accounting, controlling and regulatory. We’re always looking for new talent to join our team. When you come to work at Ecolab, you get to take on some of the world’s most meaningful challenges and have the opportunity to learn and grow, shape your career, make an impact and quickly see the importance of your work. 

As a Vendor Support Specialist with German, you will be responsible for the front-line communication and support for our suppliers and for the quick resolution of invoices, payments, and ordering queries received from external suppliers or internal clients.

What You Will Do:  

• Reacting quickly and efficiently to all bottlenecks in the process of supplier invoice processing
• Maintaining a good working relationship with our key suppliers
• Continuously finding ways of improving our internal procedures and processes to reduce transactional costs and processing times of supplier invoices and queries
• Driving all vendor-related queries
• Collection of Debit balances and Duplicate payment recovery
• Solving ad-hoc issues and urgent payment requests
• Managing account statements to drive account reconciliations
• Inquiries such as PO-related, invoice, and payment-related, etc.
• Confirming bank details with vendors as per our procedures

What You Will Need:

• Very good English and German language skills (B2 minimum)
• Knowledge of any other European language will be an advantage (Spanish, French, Italian)
• Previous experience in sales support, customer support, and other related
• Basic knowledge of Accounts Payable is an asset
• Knowledge of SAP with a clear understanding of financial and procurement processes is an asset
• Out-of-the-box thinking
• Openness to cooperation with other people
• Proactive and supportive approach 
• Excellent communication and cooperation skills
• Ability to set priorities and manage time efficiently
• Ability to handle processes and drive process improvements independently

What’s in it For You:

• Competitive Compensation: Attractive salary (Base pay & Variable Plan) and benefits package (private medical care, life insurance, stock purchase, lunch subsidy, sport cards).
• Work-Life Balance: Flexible working arrangements with hybrid model of work (approx. 60% from the office and 40% from home)
• Matrix Organization: Thrive in our matrix organization, working across Europe with various teams and cultural backgrounds.
• Collaborative Environment: Strong teamwork and diverse interactions.
• Development Opportunities: Personalized plans with rapid progression
• Versatile Career Paths: Professional growth supported by active committee for different career levels.
• Supportive Culture: High employee satisfaction and responsive feedback.
• Learning and Innovation: Continuous learning and technical training incl. subject matter experts’ trainings, soft skills and management trainings and LinkedIn learning.
• Relocation Support: Assistance for international candidates and candidates living outside of Krakow.
• Social events such as family events and charity auctions.
• Comfortable working environment (Library, relaxation area, casual dress code).
• Parking space for cars and bikes.

About Ecolab: 

At Ecolab, we prioritize our talent-first philosophy by creating the most capable and diverse team to excel at our nearly three million customer sites. Building on a century of innovation, our 48,000 associates help deliver comprehensive science-based solutions, data-driven insights and world-class service to advance food safety, maintain clean and safe environments, and optimize water and energy use, and improve operational efficiencies and sustainability for customers in the food, healthcare, life sciences, hospitality and industrial markets in more than 170 countries around the world.

Our solutions not only enhance operational efficiency but also contribute to sustainability and public health, making a positive impact on the world. We are committed to eliminating unnecessary complexities and embracing a beginner's mindset, continuously seeking new perspectives and innovative solutions to stay ahead in a rapidly changing world. 

Ecolab’s commitment to diversity, equity and inclusion (DE&I) reflects our longstanding value of working together to integrate diverse perspectives to challenge ourselves, reach our goals and do what’s right. 

Apply today and join one of the most ethical companies with over a hundred years of history. 

Join Ecolab and help us protect what’s vital.  
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Our Commitment to a Culture of Inclusion & Belonging
Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin,citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.