What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce and environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive.
Joining this award-winning #1 Great Place to Work culture means:
- A monthly dry-cleaning allowance for your business wardrobe
- 110 discounted travel nights per year for you, your friends or family to enjoy at any of our 9000+ hotels located in 141 countries and territories around the world
- Food & Beverage discounts, so you don't just stay when you travel, but also enjoy dining experiences
- Amazing award & recognition programs
- Opportunities to participate in ESG activities
- Flexibility so you can Thrive and make space for what matters most
The Food & Beverage (F&B) Coordinator supports the Director of F&B (DFB) with the coordination of all operational departmental needs. You will drive Learning, Development and Legal Compliance, hotel campaigns – such as Blue Energy and Make it Right and assist with administration tasks advised by the DFB. You will handle a variety of administrative and operational tasks to support the DFB. This role involves professional communication, guidance for internal applications, and ad-hoc tasks. This is a unique and rare opportunity to work in a fast-paced, high-learning, career-growing position in hospitality within the operations of a big box, iconic hotel.
What will I be doing?
- Handle email and telephone enquiries professionally.
- Drive and follow up on mid-year and end-of-year reviews, annual trainings and other brand requirements.
- Fulfil additional ad-hoc requirements as directed by the DFB.
- Attend meetings and take minutes as requested by the DFB.
- Assist DFB in overseeing ongoing projects such as program implementation and hotel-wide changes.
- Act as a liaison for operational departments, tracking and following up on job completion rates.
- Assist DFB in implementing WHS actions in collaboration with the Safety and Security representative and participate actively in the WHS committee.
- Provide various operational support tasks, including responding to email enquiries, assisting with reservations, maintaining communication, and ensuring responsible service of alcohol.
- Maintain and update the OpenTable as necessary for Glass Brasserie, Glass Breakfast, Zeta and Marble Bar.
- Assist the operations department where required.
What are we looking for?
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Full valid Australian working rights
- Valid RSA Compentency Card
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Food and Beverage and/or industry experience
- Experience with cash handling
- Knowledge of Food Hygiene Regulations