Product Manager – Small Business Banking

Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Product Management

Pay Details:

$91,900 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Are you a self-starter who works autonomously and confidently to define, advocate, and lead complex initiatives, and guides cross-functional teams toward successful delivery? If so, this is a great opportunity for you to deliver the future of client buying capabilities for Small Business Banking, helping achieve strategic, operational, and financial objectives.

Department Overview

TD Small Business Banking provides financial solutions to North American businesses. Our broad range of products and services allows us to meet the needs of clients across sectors by delivering customized solutions that support their current and future growth. Our goal is to deliver a first-class business banking experience.

Team Overview

You will be joining a pod responsible for defining and delivering the target state for systems, processes, and capabilities that support the Small Business Banking client buying experience (onboarding).

We act as the business owner for change initiatives and collaborate closely with business and technology teams to ensure successful delivery.

Job Description:

• Participate in developing the target state and prioritized roadmap for onboarding capabilities
• Perform analysis to identify opportunities to improve the customer buying journey and document both quantitative and qualitative benefits
• Define scope for prioritized initiatives and work with technology partners to outline high-level solutions and associated costs
• Lead assigned initiatives and collaborate with partners and platform teams across design, development, implementation, change management, and post-launch (Day 2)
• Represent the business in initiatives, provide timely decisions, resolve issues or barriers, and manage risks
• Support the Product Owner in maintaining a strong and prioritized backlog
• Support change management activities, including training and communications
• Ensure business stakeholders are consulted, engaged, and aligned on changes impacting them
• Partner with delivery teams to align business and technology objectives into a shared delivery vision

Job Requirements

• 7+ years of relevant experience
• 3+ years leading large-scale, technology-focused initiatives in an agile environment
• Strong analytical skills with the ability to deliver actionable insights
• Self-driven, with the ability to synthesize complex inputs into a cohesive customer or colleague experience
• Resourceful and able to work independently and collaboratively
• Knowledge of customer sales, onboarding, and fulfillment workflows is an asset
• Ability to build and maintain strong relationships with business, technology, and external partners
• Bachelor’s degree or higher
• Experience in Small Business Banking or Branch Banking is an asset

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.  

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet