Quality Assurance Practitioner
Bengaluru · Hyderabad · PuneFull-timePosted Jul 20, 2026
Project Role : Quality Assurance Practitioner
Project Role Description : Support quality assurance programs to monitor performance and compliance of processes, procedures, and policies. Collaborate with global quality, process improvement, and delivery teams to assess knowledge, support learning needs, and contribute to the development of quality methodologies and processes.
Must have skills : Test Automation Strategy
Good to have skills : Test Management
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Senior Test Manager to lead end-to-end testing strategy, planning, and execution for a large, multi-stream Salesforce System Integration (SI) program. Accountable for defining the test & validation strategy, building the master test plan, driving defect governance, and ensuring quality across all workstreams, integrations, and release waves.
Roles & Responsibilities:
Define the Test & Validation Strategy covering methodology, tooling, automation, and quality gates across SIT, E2E, Regression, Performance, Security, UAT, and Data Migration testing.
Develop and own the Master Test Plan — scope, approach, milestones, RACI, environments, test data, and dependencies across workstreams.
Establish the Defect Management framework — lifecycle, severity/priority, triage governance, SLAs, and root cause/leakage analysis.
Define quality KPIs, dashboards, and executive reporting for program leadership and client governance forums.
Lead test estimation, resource planning, and execution governance across onshore/offshore and multi-vendor QA teams.
Drive test automation strategy using Provar, Copado Robotic Testing, Selenium, or equivalent embed shift-left and in-sprint automation.
Govern test environments and test data management (sandbox strategy, refresh cycles, data masking, TDM).
Own UAT enablement, go-live readiness, and hypercare validation.
Act as the single point of accountability for quality to Program Director, Client stakeholders, and Steering Committee.
Professional & Technical Skills:
12–15 years of IT experience with 6+ years in Test Management on large SI programs.
Proven experience as Test Manager on at least 1–2 large Salesforce programs (multi-cloud, multi-vendor, multi-country).
Strong expertise in Test Strategy, Master Test Planning, and Defect Governance.
Hands-on knowledge of Salesforce testing — Sales/Service/Experience/Data Cloud, integrations (MuleSoft), Flow/Apex/LWC validation, sandbox management.
Experience with Agile, SAFe, and Hybrid delivery models.
Proficient with test tools — Jira/Xray, Provar, Copado, Selenium, Postman, JMeter.
Strong stakeholder management, defect analytics, and quality reporting skills.
Additional Information:
Salesforce Certifications (Admin / App Builder / PD1).
ISTQB Advanced – Test Manager certification.
Experience in Life Sciences / Healthcare / Financial Services transformation programs.
Exposure to AI-assisted testing accelerators.15 years full time education
Project Role Description : Support quality assurance programs to monitor performance and compliance of processes, procedures, and policies. Collaborate with global quality, process improvement, and delivery teams to assess knowledge, support learning needs, and contribute to the development of quality methodologies and processes.
Must have skills : Test Automation Strategy
Good to have skills : Test Management
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education
Summary:
Senior Test Manager to lead end-to-end testing strategy, planning, and execution for a large, multi-stream Salesforce System Integration (SI) program. Accountable for defining the test & validation strategy, building the master test plan, driving defect governance, and ensuring quality across all workstreams, integrations, and release waves.
Roles & Responsibilities:
Define the Test & Validation Strategy covering methodology, tooling, automation, and quality gates across SIT, E2E, Regression, Performance, Security, UAT, and Data Migration testing.
Develop and own the Master Test Plan — scope, approach, milestones, RACI, environments, test data, and dependencies across workstreams.
Establish the Defect Management framework — lifecycle, severity/priority, triage governance, SLAs, and root cause/leakage analysis.
Define quality KPIs, dashboards, and executive reporting for program leadership and client governance forums.
Lead test estimation, resource planning, and execution governance across onshore/offshore and multi-vendor QA teams.
Drive test automation strategy using Provar, Copado Robotic Testing, Selenium, or equivalent embed shift-left and in-sprint automation.
Govern test environments and test data management (sandbox strategy, refresh cycles, data masking, TDM).
Own UAT enablement, go-live readiness, and hypercare validation.
Act as the single point of accountability for quality to Program Director, Client stakeholders, and Steering Committee.
Professional & Technical Skills:
12–15 years of IT experience with 6+ years in Test Management on large SI programs.
Proven experience as Test Manager on at least 1–2 large Salesforce programs (multi-cloud, multi-vendor, multi-country).
Strong expertise in Test Strategy, Master Test Planning, and Defect Governance.
Hands-on knowledge of Salesforce testing — Sales/Service/Experience/Data Cloud, integrations (MuleSoft), Flow/Apex/LWC validation, sandbox management.
Experience with Agile, SAFe, and Hybrid delivery models.
Proficient with test tools — Jira/Xray, Provar, Copado, Selenium, Postman, JMeter.
Strong stakeholder management, defect analytics, and quality reporting skills.
Additional Information:
Salesforce Certifications (Admin / App Builder / PD1).
ISTQB Advanced – Test Manager certification.
Experience in Life Sciences / Healthcare / Financial Services transformation programs.
Exposure to AI-assisted testing accelerators.15 years full time education
About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
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