Senior Staff AI Builder

Senior Staff AI BuilderSeattle, Washington / Santa Barbara, California / Kansas City, MissouriEngineering – AI /Full Time /On-siteapply for this jobABOUT ARTERA Our Mission: Make healthcare #1 in customer service.   What We Deliver: Artera is an agentic company strengthening how healthcare providers communicate and care for patients. As an agentic partner, we bring over a decade of healthcare experience to address urgent workflows from day one and build custom solutions as healthcare providers’ needs evolve. Trusted by 1,000+ specialties, FQHCs, health systems, and federal agencies, Artera strengthens and protects and enhances patient relationships across every interaction - from intake and scheduling to referral management, post-visit care, and more. Hear from our CEO, Guillaume de Zwirek, about why we are standing at the edge of the biggest technological shift in healthcare’s history! Our award-winning culture: Our award-winning culture: Since founding in 2015, Artera has consistently been recognized for its innovative technology, business growth, and named a top place to work. Examples of these accolades include: Inc. 5000 Fastest Growing Private Companies (2020, 2021, 2022, 2023, 2024); Deloitte Technology Fast 500 (2021, 2022, 2023, 2024, 2025); Built In Best Companies to Work For (2021, 2022, 2023, 2024, 2025, 2026). Artera has also been recognized by Forbes as one of “America’s Best Startup Employers,” Newsweek as one of the “World’s Best Digital Health Companies,” and named one of the top “44 Startups to Bet your Career on in 2024” by Business Insider.   Applicants must be currently authorized and have the ability to provide proof of full-time, long-term authorization to work in the United States. We are unable to provide visa sponsorship or support visa transfers now or in the future.ABOUT THE OPPORTUNITY    Artera is hiring a Senior Staff AI Builder to help define what comes next for our agentic platform. You'll be the recognized AI-native expert whose influence compounds across squads — a senior IC who turns ambitious AI strategy into the production systems our customers count on every day.   You'll bring industry-leading AI-native fluency to planning, evaluation, and reliability across multiple squads, graduating shared capabilities from one squad's project into primitives the whole company builds on.   At this level, you'll cut through ambiguity with conviction, taking on the systemic problems where quality, velocity, cost, and risk collide - and where the external AI landscape shifts faster than anyone's roadmap. You'll own the operational plans that shape our short to mid-term results, and set the ethical bar for how builders work with customer data, patient communications, and AI systems.Key Responsibilities Own a multi-squad technical area (agentic patterns, integration surface, reliability, evaluation, voice and messaging, migration, or similar) and drive it to a measurably better place. Partner with Heads of Segment across squads, the Primitives Squad, and the Knowledge and Tools Squad to graduate shared capabilities that multiply builder output. Establish and execute on functional-level goals; define processes, standards, and best practices that other squads adopt. Represent Artera's engineering practice in senior customer conversations, architecture reviews, and partnerships with EHR and platform vendors. Diagnose systemic issues (quality, reliability, velocity, or cost) and lead the cross-squad work needed to fix them at the root. Sponsor, mentor, and develop other builders; model the transition from personal output to organizational leverage. Set the ethical standards for how builders work with customer data, patient communications, and AI systems. Basic Qualifications Industry-leading AI-native fluency: consistently demonstrates and teaches an AI-native practice that produces the output of a traditional team (hard requirement). Typically 10+ years of professional engineering experience, or...