Apptio Techincal Sales Engineer

**Introduction** At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact.Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference. **Your role and responsibilities** The Technical Solution Engineer’s main responsibility is to support Solution Consultants in their selling efforts. In addition, they are expected to develop deep expertise in the Apptio solution and use of that solution in technical validation events in order to identify and share best practices and techniques in the application of that solution to customer and prospect challenges. The TSE team is being built to support Apptio selling efforts by providing some of the more technical heavy lifting that is sometimes necessary to prove the value of the solution to particular customer challenges. The team is based in Apptio headquarters, and as such has close ties to the Customer Success and R&D teams to ensure they have the most technical resources at their disposal. Key Accountabilities and Duties: * Support Technical Validation Events: Support the efforts required to successfully complete the sometimes necessary technical validation events that require Apptio Presales to leverage data and other information provided by a prospect to show that prospect, in detail specific to them, the value of leveraging Apptio’s solution. The Technical Sales Engineer is expected to be able to analyze the data provided by the prospect, incorporate Discovery information provided by the sales team, and target the success criteria to help build the necessary models, reports, and other components. * Collect and Share Lessons Learned: Share critical technical experience with the rest of the Apptio Presales team, both formally and informally. * Improve the Technical Validation Process: Leverage the broad spectrum of experience in completing technical proof work to improve the process by suggesting standard procedures to follow, best practices to leverage, and other ways to shorten the overall process and reduce the effort needed to be successful. * Provide Collaboration and Support: Assist Solution Consultants in the execution of any of their above responsibilities. * Provide feedback: Provide feedback to product management about the successes and failures in the field. **Required technical and professional expertise** * Bachelor’s Degree in Computer Science, Information Systems or Engineering * 1-2 years experience in application or web programming or in database management and administration or business intelligence tool configuration and programming. * Familiarity with the tools used to manage an IT organization, including network and server monitoring, service desk, project management, asset management, database management, reporting and Excel. * Strong written and verbal communication skills **Preferred technical and professional experience** * Familiarity with basic financial and accounting concepts. * Strong written and verbal communication skills * Proven collaboration and teamwork skills * Technical skill and/or ability to acquire in-depth knowledge and use of Apptio product * Strong work ethic IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.