Associate NOC Support Engineer

Back to all rolesAssociate NOC Support EngineerApplyJob detailsTeam / Network Operations CenterSingaporeFull-time$4,150 SGDAs an Associate NOC Support Engineer, you will support the engineering and operations teams in monitoring, maintaining, and optimizing the performance of ExpressVPN’s global network. This role is ideal for early-career professionals passionate about networking technologies, cloud infrastructure, and cybersecurity principles. You will gain hands-on experience with real-world systems and tools that power an international VPN service.Key ResponsibilitiesAssist in monitoring network health, performance, and availability across ExpressVPN’s global infrastructure.Respond to alerts and assist in identifying, troubleshooting, and resolving network incidents.Collaborate with senior engineers to document standard operating procedures (SOPs) and incident playbooks.Participate in on-call rotations and contribute to after-hours incident response as needed.QualificationsEducation & ExperienceDiploma or Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, Network Engineering, or a related field.Technical SkillsGood understanding of networking concepts.Familiarity with network monitoring tools (e.g., Nagios, Zabbix, Grafana) or willingness to learn.Comfortable working with Linux/Unix systems.Exposure to cloud environments (AWS or GCP) is desirable.Soft SkillsStrong analytical and problem-solving mindset.Excellent verbal and written communication skills.Ability to work well in a team and manage multiple tasks simultaneously.Eagerness to learn in a fast-paced, dynamic environment.What You’ll GainHands-on experience with global network operations for a high-performance distributed service.Mentorship from experienced network and systems engineers.Exposure to industry-leading tools and technologies in network monitoring and cloud infrastructure.Career growth opportunities within ExpressVPN’s technical organization.#LI-NL1Upload your resume to autofill the applicationUploadFirst name *Last name *Email *Dial code *Phone number *LinkedIn profile *Please upload your resume (preferably as a PDF file) *Click or drag file to uploadSupported file format: .PDF; Maximum file size: 10.49 MB; Maximum file: 1;Application QuestionsAre you currently based in the listed location of the role? *YesNoDo you require visa sponsorship to work in the location listed for the role? *YesNoThis role offers a standard SGD $3,800 base salary + $350 cash allowance per month plus an annual variable bonus package based on performance (up to 3 months). If this is within your expectations, please acknowledge below to proceed with the application. *YesNoThis role is office based and requires 5 days in the office per week. Are you comfortable with this arrangement? *YesNoThis role will from time to time involve night shifts and weekend work to support 24/7 global operations, are you comfortable with this arrangement? *YesNoAI disclaimerThis application process may use AI-enabled systems to support candidate evaluation based on factors such as experience, technical skills, and qualifications. All processing is carried out in accordance with applicable data protection, AI governance, and labour laws. Human oversight is maintained at all stages, and final hiring decisions are made by people. Personal data submitted as part of this application is not used to train AI models.ApplyApplyHire with