Operational Excellence Program Manager

Operational Excellence Program Manager | Microsoft Careers Skip to main content Microsoft Careers Careers Careers Search Search jobs Sign in Single PositionView All JobsOperational Excellence Program ManagerSpain, Madrid, MadridApply nowAdd to cartFind out how well you match with this jobUpload your resumeJob descriptionCompany and benefitsJob number200040704Date postedJul 17, 2026Work site4 days / week in-officeTravelLess than 25%ProfessionData CenterDisciplineData Center Operations ManagementRole typeIndividual ContributorEmployment typeFull-TimeOverviewThis role ensures consistent execution, transparency, and accountability across a growing and increasingly complex portfolio of operational and CAPEX programs. It does not own day‑to‑day site execution, but owns governance, execution quality, and leadership visibility across sites and programmes.  This role sits at the intersection of Datacenter Operations strategy and execution, providing leadership with a single source of truth across regional initiatives, risks, and operational priorities. The successful candidate will influence executive decision-making, improve execution consistency across the region, and help shape the future operating model of Datacenter Operations as Microsoft's cloud infrastructure continues to scaleResponsibilitiesPortfolio Governance & Oversight  Own the regional governance framework for Datacenter Operations initiatives across Operations, IT, CE, Build, and Lease functions.   Establish and enforce standardized approaches for:  Initiative intake and prioritization  Scope definition and success criteria  Decision rights and escalation paths  Governance cadence and artefacts  Eliminate fragmented or overlapping ownership and ensure governance scales with portfolio growth and regulatory complexity.  Execution & Initiative Oversight  Maintain a consolidated, portfolio‑level view of all regional initiatives sponsored by Datacenter Operations leadership.  Ensure every initiative has:  A clear accountable owner and RACI  Defined scope, milestones, and timelines  Transparent, consistent status reporting  Proactively identify execution risks, delivery gaps, and misalignment; escalate early with options and recommendations.  Risk Management & Transparency  Maintain an integrated view of operational, compliance, and regulatory risks across the regional portfolio.  Ensure risks are:  Captured early by working with internal and external teams that impact OperationsAssessed consistently  Actively mitigated with accountable owners  Provide leadership with clear, data‑driven visibility on risk posture, trends, and residual exposure.  Cross‑Campus & Cross‑Program Alignment  Drive alignment across campuses and programs to ensure consistent interpretation and execution of standards and policies.  Act as the integrator between:  Campus Directors  Site Operations Managers  IT Operations and Critical Environment leadership  Build & Lease programs  Regional and global assurance, risk, and compliance functions  Prevent site‑specific deviations from becoming systemic or portfolio‑level risks.  Executive Reporting & Governance Cadence  Build and maintain executive‑ready dashboards covering:  Initiative and portfolio health  Risks, blockers, and dependencies  Decision points requiring leadership input  Prepare monthly and quarterly updates for leadership forums (e.g. MBRs, QBRs).  Ensure leadership decisions are driven by facts and data rather than anecdotal escalation.    Continuous Improvement & Governance Maturity  Use delivery, audit, and compliance insights to identify recurring execution or governance issues.  Drive structural improvements rather than repeated local corrective actions.  Improve predictability of outcomes through standardized tooling, reporting, and governance rhythms.  Oversight of Critical & High‑Impact Programs  Maintain a single, authoritative...