Director of Beverage - Waldorf Astoria New York

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Beverage Director, you’re not just providing strategic leadership and direction for beverage operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Oversee beverage sales and service strategy: Direct the beverage program across Food & Beverage, ensuring alignment with guest service standards, marketing objectives, and revenue goals
• Maintain excellence in quality and compliance: Establish and enforce high standards for beverage quality, safety, sanitation, and alcohol awareness across all operations
• Optimize beverage program profitability: Partner with Food & Beverage Director to monitor monthly financials, optimize beverage programming across outlets, and support departmental leaders in achieving revenue goals
• Drive revenue growth: Collaborate with Culinary team to develop innovative marketing strategies, up-selling techniques, and promotional initiatives to maximize beverage sales and profitability
• Oversee beverage inventory: Establish inventory systems, monitor par levels, and ensure inventory and ordering aligns with business needs and current menus
• Analyze service trends and satisfaction: Continuously monitor service trends and guest satisfaction, proactively identifying issues and implementing strategies for improvement
• Cultivate a high-performing team: Drive engagement and retention through performance management, professional development, and recognition programs
• Ensure regulatory excellence: Uphold compliance with health, safety, sanitation, and alcohol awareness regulations, fostering a culture committed to the highest standards of guest and team member wellbeing

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.