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About this opportunity:We are looking for a 5G Back-Office RAN Engineer to support the configuration, monitoring and optimization of 5G Radio Access Network elements using OSS and NETAN systems. In this role, you will contribute to stable day-to-day RAN operations, incident resolution and performance management, ensuring network availability and SLA compliance.You will collaborate closely with SNOC,NOC, field teams, RF planning, core teams and vendors, supporting feature rollouts, network changes and continuous improvement initiatives.What you will do:Monitor, configure and manage 5G RAN elements (gNBs, DU/CU, small cells) using OSS/NETAN toolsPerform fault management activities, including alarm handling, root cause analysis, ticket ownership and SLA trackingAnalyze network performance KPIs and support corrective actions to improve availability and qualitySupport activation and parameterization of 5G features Prepare, execute and validate configuration changes, including support for new site integration and upgradesProduce operational reports and RCA documentationMaintain accurate network inventory and configuration data in OSS,CMDB systemsProvide L1/L2 operational support and act as an escalation point for complex RAN incidentsContribute to process improvements, documentation and basic automation activitiesThe skills you bring:Bachelor’s degree in Telecommunications, Engineering, Computer Science or equivalentMinimum 3 years of experience in mobile RAN operations or engineering, with exposure to 5GHands-on experience with RAN OSS/NETAN and vendor EMS/NMS platforms (Ericsson, Nokia, Huawei or equivalent)Solid understanding of 3GPP RAN architecture and protocols Experience with fault and performance management, including KPI analysis and RCAFamiliarity with ticketing tools (JIRA, Remedy, ServiceNow)Basic scripting or automation skills (Python, Shell or SQL)Working knowledge of Linux and basic networking conceptsStrong analytical and troubleshooting skillsGood written and verbal communication skills in EnglishWhy join Ericsson?At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.Primary country and city: Morocco (MA) || CasablancaReq ID: 787973 Insights from previous hiresTop skillsAvailabilityAnalysis5GGSMDatabaseData ScienceCoordinationCloud - Fundamental Level AssessmentCitrix ApplicationsCitrixPreviously worked atPreviously worked as1. Engineer2. SME3. RAN SME4. RAN Engineer5. RAN Back Office L2 Data Privacy AgreementI agree that my CV can be used to identify skills and experience for job matching and application, and the recruitment team may reach out for job opportunities purposes.I understand that my personal data will be processed in accordance with Ericsson’s Privacy and Cookie statement.CancelI Agree
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