Senior Director, Business Operations

Microsoft
Redmond, WAFULL_TIMEPosted Jul 14, 2026
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Role responsibilities

The Senior Director will lead the Quote-to-Cash process, setting a multi-year strategy and driving execution through a world-class organization and outsourcing partners. This role involves owning operational performance across multiple revenue programs and influencing senior executives.

Requirements

A Bachelor’s Degree in Business, Operations, Finance, or a related field is required, along with significant experience in program management and leadership. Preferred qualifications include a Master’s Degree and extensive experience in large-scale operations and transformation.

Key skills

Strategic Vision, Operational Execution, Process Improvement, AI Transformation, Vendor Management, Stakeholder Engagement, People Leadership, Continuous Improvement, Lean, Six Sigma, Project Management, Change Management, Business Operations, Revenue Operations, Customer Value, Talent Development

Keywords

Business Operations, Revenue Operations, Quote-to-Cash, AI Transformation, Continuous Improvement, Lean, Six Sigma, Process Management, Vendor Management, Stakeholder Engagement, Operational Excellence, Project Management, Change Management, Talent Development, Customer Value, Outsourcing

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