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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

Facilities Executive

Account Management – Work Dynamics (Country, Region)

Summary

 

The Soft Services Executive is responsible for managing building fabrics, general office cleaning, pantry services, and horticulture according to established Service Level Agreements

 

What this job involves:

Operational Task

• Maintain all building fabrics including internal fixtures, fittings, furniture, partitioning, doors, floor coverings, and decorations.
• Track and resolve all snags within agreed timeframes
• Coordinate with external vendors when necessary and manage estimates
• Maintain accurate records of all building fabric maintenance activities
• Share weekly upkeep tracker with client

General Office Cleaning.

• Manage cleaning consumables inventory with minimum agreed stock levels (Taski or equivalent)
• Oversee daily cleaning activities including:
• Waste bin emptying
• Door glass cleaning
• Carpet cleaning
• Furniture and workstation cleaning
• Coordinate repetitive daily cleaning of lobbies, toilets, meeting rooms
• Manage garbage disposal according to site-specific collection process
• Ensure completion of weekly activities: dustbin washing, partition cleaning, toilet deep cleaning
• Supervise fortnightly cleaning: terrace areas, cob-webs, restricted areas
• Oversee monthly cleaning
• Ensure water cooler and RO machine cleaning
• Monitor cleaning quality to maintain less than threshold number of complaints

Pantry Services.

• Ensure water dispensers and vending machines are properly maintained
• Coordinate cleaning of water purifiers/dispensers/vending machines
• Manage inventory of crockery and cutlery with monthly reporting
• Provide tea/coffee service for VIP guests/meetings
• Maintain accurate MIS and MMR for beverages, bottled water consumption.

Horticulture

• Maintain sufficient indoor plants across floors.
• Ensure daily cleaning and maintenance of plant pots
• Schedule plant replacement as and when needed (typically on weekends)

 

Performance Requirements

• Maintain minimum compliance for building fabric maintenance
• Achieve 100% accuracy in consumable inventory management
• Meet cleaning schedule compliance targets
• Close housekeeping service tickets within agreed TAT
• Maintain pantry services with minimal complaints
• Provide weekly/monthly reports as specified in SLAs

Skills and Qualifications

• Experience in facilities management or soft services supervision
• Knowledge of cleaning standards and procedures
• Inventory management skills
• Vendor coordination experience
• Strong attention to detail
• Excellent communication and reporting skills
• Problem-solving abilities
• Experience with maintenance tracking systems

 

This position reports to the Facilities Manager and works closely with clients, vendors, and cleaning staff to ensure exceptional service delivery according to the established SLAs.

 

 Sound like you? To apply you need to have:

 

Strong knowledge of building operations

Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years’ experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations.

 

Solid background in team management

Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

 

 

 

What we can do for you:

 

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

 

Apply today!

 

 

Location:

On-site –Hyderabad, TS

Scheduled Weekly Hours:

48

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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