Sr Manager, Reliability Engineering Management

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Sr Manager, Reliability Engineering ManagementFull-timeEmployee Type: RegularRegion: AMS - North America and CanadaWork Persona: FlexibleCompany DescriptionVeza is the pioneer in identity security, purpose-built to answer the fundamental question enterprises face: who can and should take what action on what data. Veza's Access Graph platform maps an organization's entire identity ecosystem across users, groups, roles, policies, permissions, and resources—providing deep visibility and control over human, non-human, and agentic identities across SaaS, cloud, on-prem, and custom applications. With over 30 billion access permissions under management, global enterprises including Blackstone, Expedia, and Wynn Resorts trust Veza to manage privileged access monitoring, non-human identity security, access entitlement management, and next-generation identity governance.Founded in 2020 and headquartered in Redwood City, California, Veza is now part of the ServiceNow family, with the acquisition closing in March 2026. The combination brings together Veza's AI-native Access Graph with ServiceNow's AI Control Tower and agentic workflows, enabling organizations to enforce end-to-end identity security rooted in the principle of least privilege across applications, data, cloud environments, and AI agents. For engineers joining Veza today, this means the scale and resources of an enterprise platform company, with the product velocity and mission-driven focus of a security innovator at a pivotal moment in the industry Job Description3 days onsite at the Redwood City officeWe are seeking an exceptional Senior Manager, Site Reliability Engineering to lead our SRE organization and drive reliability, scalability, and operational excellence across Veza's cloud platform. You will lead a team responsible for building resilient systems, improving developer productivity, and ensuring enterprise-grade availability for our customers.You will partner closely with Engineering, Product, Security, and Customer Success teams to define reliability strategy, influence architecture decisions, and establish operational best practices across the organization.We are building the next generation identity security platform for the multi-cloud era including regulated federal environments and AI-native agentic deployments — will you join us?You will:Engineering Leadership & Team DevelopmentLead, mentor, and grow a high-performing Site Reliability Engineering team.Build a culture of reliability, ownership, automation, and continuous improvement.Hire, develop, and retain exceptional engineering talent while supporting career growth.Establish team goals, priorities, and execution plans aligned with company objectives.Coach engineers through complex technical and organizational challenges.Foster collaboration across engineering teams and promote operational excellence. Reliability Strategy & Technical ExecutionDefine and execute the SRE strategy for Veza's production infrastructure and services. Establish and drive adoption of Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets. Lead initiatives to improve platform availability, scalability, resilience, and performance. Drive automation initiatives to reduce operational toil and improve engineering productivity. Define best practices for infrastructure, observability, incident management, and production operations.Partner with engineering teams to improve service architecture and operational readiness.Lead technical strategy for cloud infrastructure, Kubernetes, deployment automation, and reliability engineering.Lead infrastructure strategy for compliance-grade environments including FedRAMP readiness, platform hardening, and regulated deployment requirements.Incident Management & Operational Excellence• Own critical incident response processes, escalation, communication, and resolution.• Lead post-incident reviews...