Field Service Technician II

Role responsibilities

The Field Service Technician II maintains and repairs telecommunication equipment and provides support for tablet customers. This role includes installation, troubleshooting, and administrative duties within correctional facilities.

Requirements

Candidates must have a high school diploma or GED and at least 3 years of experience in installation, repair, and maintenance of telecom and networking. Proficiency in various telephony and networking technologies is required.

Key skills

Telecommunications, Networking, Troubleshooting, Installation, Technical Support, Data Entry, Customer Service, Inventory Management, Cable Termination, VOIP, Windows OS, Electronics, Wireless Technology, Fiber Termination, Communication, Training

Keywords

Telecommunications, Networking, Installation, Troubleshooting, Technical Support, Data Entry, Customer Service, Inventory Management, Cable Termination, VOIP, Windows OS, Electronics, Wireless Technology, Fiber Termination, Communication, Training, Securus, Kiosk, Video Visitation, Inmate Calling System, LAN, WAN, ADTRAN, Fortinet, Cisco, EMT, Rigid, Microsoft Certifications, Cisco Certifications, Electrical Standards