[US-HQ] Director, Global Operations Infrastructure

Director, Global Ops Infrastructure CapEx Management 

USA - Remote (Global Travel Required)

Join the Global Engineering and Operations leadership team as a key driver of capital investment strategy and engineering excellence across HelloFresh's worldwide fulfillment network. As Director, Global Engineering Project and CapitalManagement, you will own the end-to-end global capital plan — from ideation and justification through execution and close-out — while managing a multi-regional investment portfolio spanning North America, Europe, and Australia/New Zealand. You will also define and govern the engineering standards, tools, and methodologies that underpin our Project Management Office (PMO), partnering with regional engineering leaders across all geographies to ensure consistent, scalable, and innovative delivery of complex engineering programs.

 

You will...

Global Capital Plan Leadership

• Own and manage HelloFresh's global Supply Chain capital plan — spanning new production technologies, automation investments, capacity expansions, facility upgrades, and strategic cost-savings programs across all regions.
• Lead the annual and multi-year capital planning cycle: partner with regional engineering, Maintenance, Safety, AP, finance, and operations leaders to identify, prioritize, and justify capital investments aligned to global business strategy.
• Strategize rigorous business cases and investment justifications for capital projects, presenting recommendations to senior leadership and securing executive approval.
• Establish and maintain a centralized capital portfolio view, providing real-time visibility into spend, schedule, risk, and benefit realization across all active and pipeline projects globally.
• Drive accountability for capital budget adherence, forecast accuracy, and post-investment benefit tracking across all regions and project teams.

Regional Capital Investment Portfolio — North America, Europe & Australia/New Zealand

• Serve as the global owner of the multi-regional capital investment portfolio, maintaining a consolidated view of all active, approved, and pipeline capital projects across North America (USA, Canada), Europe (UK, Germany, France, Netherlands, and other markets), and Australia/New Zealand.
• Partner with regional General Managers, VPs of Operations, and Engineering Directors in each geography to align capital investment priorities with local operational needs, market growth plans, and global strategic objectives.
• Establish a standardized regional portfolio governance model — including investment thresholds, approval workflows, stage-gate reviews, and escalation protocols — ensuring consistent rigor and accountability across all three regions.
• Facilitate quarterly regional capital review sessions with senior stakeholders across NA, Europe, and ANZ, providing executive-level reporting on portfolio health, spend performance, schedule adherence, and risk posture.
• Identify cross-regional synergies and opportunities to leverage learnings, vendor relationships, and proven solutions across geographies — accelerating delivery timelines and reducing capital spend.
• Manage currency, regulatory, and logistical complexity inherent to multi-regional capital deployment, partnering with finance, legal, and procurement to navigate regional compliance and contracting requirements.
• Act as the primary point of escalation for capital project issues, scope changes, and risk events across all regions, driving timely resolution and stakeholder alignment.
• Build and maintain relationships with key capital equipment vendors, contractors, and technology partners across NA, Europe, and ANZ — leveraging global scale to optimize commercial terms and delivery commitments.

Engineering PMO Standards & Governance

• Define, own, and continuously improve the global engineering project management standards, frameworks, methodologies, and tools that govern how HelloFresh plans, executes, and delivers engineering projects worldwide.
• Establish a center of excellence within the PMO — developing playbooks, stage-gate processes, risk management protocols, and change control frameworks adopted across all regions.
• Drive standardization of project reporting, KPIs, and performance dashboards to enable consistent governance and data-driven decision-making at every level of the organization specially with the regional PMO execution teams
• Champion the adoption of best-in-class project management practices — including Lean, Six Sigma, Agile, and Kaizen methodologies — and ensure global alignment to these standards.
• Lead continuous improvement initiatives within the PMO, identifying process gaps and implementing scalable solutions that elevate project delivery performance globally.
• Drive AI as an enabler of solutions, reducing non value added activities and simplifying /minimizing repetitive task oriented cycles. 

Global Team & Stakeholder Leadership

• Lead and develop a globally distributed Engineering Project Management team — setting clear performance standards, building capability, and ensuring a high-engagement, results-oriented team culture, working directly with the regional PMO leaders, developing their capabilities and enabling their business deliverables.
• Serve as the primary liaison between the global PMO and regional operations, finance, supply chain, and technology teams — ensuring alignment on priorities, scope, and delivery expectations across all geographies.
• Foster a culture of creative problem-solving, operational innovation, and continuous improvement — challenging conventional approaches to optimize production throughput, quality, and cost efficiency worldwide.
• Partner with regional engineering leaders to evaluate and introduce new production technologies, automation solutions, and operational capabilities that create measurable competitive advantage. Foster a culture of reapplication, innovation and total cost of ownership!

You are...

• A global leader — experienced operating across multiple geographies, cultures, and time zones, with the ability to influence and drive alignment without direct authority.
• A strategic capital allocator — comfortable owning large, complex multi-regional investment portfolios and making data-driven recommendations that balance risk, return, and business priority.
• A standards builder — skilled at designing and embedding governance frameworks, PMO methodologies, and engineering best practices that scale across a global organization.
• A critical thinker — uses logic and structured reasoning to assess alternatives, navigate ambiguity, and drive sound decisions in complex, fast-moving environments.
• Enterprising — proactively identifies opportunities to improve, innovate, and drive impact; comfortable leading change across diverse regional teams in high-growth organizations.
• Driven by results — pushes programs to completion with urgency and precision, focused on outcomes that deliver tangible business and financial value.
• A clear, executive-level communicator — able to distill complex engineering and financial information into compelling narratives for senior leadership and global stakeholders across multiple regions.

At a minimum, you have...

• BS in Industrial/mechanical Engineering or other Engineering discipline required; MS/MBA strongly preferred.
• 12+ years of progressive project management experience.
• Demonstrated experience owning or significantly contributing to a large-scale, multi-regional capital investment portfolio ($100M+) across geographically dispersed operations.
• Proven experience managing capital projects with cross-border complexity — including multi-currency environments, regional regulatory requirements, and international vendor and contractor management.
• Proven track record of building or significantly maturing a Project Management Office (PMO), including development of standards, governance frameworks, and engineering methodologies adopted across multiple regions.
• Deep experience with automated and semi-automated equipment implementation, capital project execution, and new production start-up environments.
• Experience with Labor Management Systems, WMS, etc, desired.
• Expert proficiency in Google suite, Microsoft Office (MS Project, Excel, PowerPoint); experience with enterprise PM tools (e.g., Smartsheet, Primavera, JIRA) strongly preferred.
• AutoCAD proficiency.
• Lean Six Sigma Black Belt or Green Belt certification preferred; Kaizen facilitation experience a plus.
• PMP or equivalent project management certification preferred.
• Ability and willingness to travel globally as required (up to 20–30%), including to North America, Europe, and Australia/New Zealand.

What we offer...

Competitive salary, 401k with company match that vests immediately upon participation, and company equity plan based on role

Generous PTO, including sabbatical, and parental leave of up to 16 weeks

Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment

Tuition reimbursement for continuing education

Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Every Plate, and Factor_)

Access to 7 different Employee Resource Groups (ERGs) including those for BIPOC, women, veterans, parents, and LGBTQ+

Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.