We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?
Ford Pro is a global business within Ford Motor Company focused on delivering productivity solutions to commercial customers. We offer a comprehensive suite of vehicles, charging infrastructure, software, and services tailored to fleet and business needs. Our technology team powers the digital backbone of Ford Pro, enabling smarter fleet management and customer engagement through platforms like Salesforce CRM.
The Staff Software Engineer - Salesforce is a technical leadership role responsible for supervising the implementation, integration, and delivery of Salesforce CRM solutions across Ford Pro’s product ecosystem. This role combines strong technical expertise in Salesforce and MuleSoft with a servant leadership mindset to guide a team of engineers, foster collaboration, drive platform consistency, and support alignment across product groups.
What you'll do...
Technical Design & Delivery
- Design and implement scalable, secure, and performant Salesforce CRM solutions aligned with Salesforce.com Standard Practices and Ford Pro’s Common Engineering Policies (CEP), including API standards, logging norms, and release management.
- Execute MuleSoft integration strategies to connect Salesforce with internal and external enterprise systems.
- Facilitate Agile product development practices using JIRA to manage team backlogs, sprints, releases, and retrospectives.
- Support target state architectures through usability testing, performance/load testing, and continuous improvement.
Servant Leadership & Collaboration
- Collaborate and build alignment with other Ford Pro product groups.
- Guide team members on technical decisions, task allocations, and product lifecycle transitions.
- Promote transparency and shared accountability using progress reporting tools and OKRs.
- Support and participate in Community of Practice (CoP) principles to ensure consistency in engineering and product management practices.
Resource Coordination & Team Delivery
- Support resource planning and team capacity forecasting through collaborative internal processes and related tools.
- Align team tasks with strategic priorities and ensure efficient resource allocation within the engineering team.
- Provide technical inputs for Tech Council reviews and assist in product lifecycle decisions.
You'll have...
- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field (or a combination of education and experience).
- 8+ years of experience in enterprise CRM platforms, with at least 5 years in Salesforce architecture and development.
- 2+ years of experience with MuleSoft integration and API-led connectivity.
- Hands-on knowledge of Salesforce Platform Architecture (Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Data Cloud).
- Experience with MuleSoft Anypoint Platform (API design, RAML / OAS, connectors, orchestration).
- Experience with RESTful API design and versioning.
- Experience with CI/CD pipelines and release management (Copado preferred).
- Familiarity with logging and monitoring standards (aligned with Ford Pro’s CEP).
- Experience with cloud architecture validation and performance/load testing.
- Experience with usability testing and persona-driven design.
- Git-based source control and repository management.
- Tool proficiency: JIRA, Microsoft Teams, Miro.
- Framework fluency: Salesforce Well-Architected Framework.
- Cloud platform expertise: Google Cloud Platform (GCP) or similar cloud platform for hybrid and scalable integrations.
- Experience supervising, mentoring, or leading technical teams in Agile environments.
- Understanding of resource planning, team capacity management, and Agile estimation processes.
- Ability to mentor team members, lead through influence, and build consensus across diverse teams.
- Experience with InformaticaCloud (IICS) or similar cloud platform for batch data movement
Even better, you may have...
- Salesforce Certified Application Architect
- Salesforce Certified System Architect
- Salesforce Certified Integration Architect
- Other Salesforce Designer/Architect Certifications
- MuleSoft Certified Developer (Level 1 or 2) or MuleSoft Certified Architect (Platform or Integration)
- Google Cloud Professional Cloud Architect or other public cloud certifications
You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!
As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
• Paid time off and the option to purchase additional vacation time.
For a detailed look at our benefits, click here: https://fordcareers.co/LL6
This position is a range of salary grade Leadership Level 6: $132,800 – $250,800
SOUTHEAST MI RESIDENTS: This role is posted as remote unless you reside within 50 miles of Dearborn, MI—in which case we request on-site presence up to 4 days a week.
Visa sponsorship is available for this position.
Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.
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