National Project Logistics Operations Manager
It's more than a job
In an administrative role at Kuehne+Nagel, tasks such as managing office operations or coordinating schedules certainly contribute to your team's success, but they also provide meaningful moments for people around the world. Because your attention to detail supports your colleagues to perform at their best, such as ensuring the timely and seamless transport of hearing aids and advanced medical devices that change lives. At Kuehne+Nagel, our work contributes to more than we imagine.
Be the main focal point for all National Project Logistics processes and systems. Alongside this to be a link to Global Project Logistics Operations management providing the on-going gathering, organizing and description of Project Logistics requirements for National processes. Ensure that standard processes are followed throughout the country allowing for and being the driving force for centralization of tasks so as to ensure improved data quality and efficiencies.
Support client implementations or solely lead those when necessary.
How you create impact
• Support client implementations by establishing efficient operational processes and seting up the systems. Where required, solely lead the client implementation.
• Manage, oversee and organize a structured and optimized operational footprint in applicable country/cluster.
• Build and maintain strategic relationships with operations teams within country/cluster to identify potential developments, implementations, tools and setups.
• Deliver consistent understanding of customer expectations to solutions, timelines, costs and results.
• SOP preparation in cooperation with respective Corporate Project Logistics Manager and National Project Logistics Team.
• Support and implement processes to increase customer satisfaction and internal productivity.
• Work proactively with the Project Logistics team and provide them with up-to-date operational system knowledge and support.
• Identify and outsource time-consuming tasks and operations to KN GS (Service Centers)
• Monitoring and providing visibility of data quality to operational management and ensure DQ targets are set and met. Support to ZG-K.
• Propose process and system improvements to the national Project Logistics management.
• With Support of MG-IT set-up and implementation of IT systems and interfaces as required by new and existing clients in a fast and timely manner.
• Design, schedule, maintain, update and enhance BO Reports (including, but not limited to analytical, data quality and missing actions reports) as per Internal and External clients requests.
What we would like you to bring
• Assist in sales activities including, but not limited to, system demonstrations.
• Stakeholder Management.
• Implementation of Focus and associated centralization of work, streamlining the national organization.
• Assist to organize, structure, measure and implement dedicated teams for Pricing, Customer Excellence, Revenue Care, Project Control Tower, Hubs and Business Units Operational Care Centers in a standardized approach.
What's in it for you
As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regards to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.
Who are we
Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.
As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
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