Vice President, Client Coverage (Global Payments & Trade, India)

We’re seeking a future team member for the role of VP, Relationship Management and Business Development to join our Global Payments & Trade team. This role is located in Singapore.

In this role, you’ll make an impact in the following ways: 

• Working with the Team Lead for India, you will be Responsible for relationship coverage and business development by marketing products of Global Payments & Trade (transaction banking services) to key Financial Institutions, including Banks and Non-Bank Financial Institutions (NBFIs) in South Asia 
• Develop and execute strategic plans for acquiring, managing and growing the portfolio of key client relationships (covering both existing and new, target clients).
• Manage large and sophisticated clients with complex buying /decision-making processes. 
• Continually evaluate client needs and ensure sustained client engagement to grow revenue while strengthening business relationships.
• Track and report pipeline and progress against account plans developed for key accounts.
• Adopt enterprise-wide relationship management approach by collaborating with internal stakeholders and across lines of businesses to deliver a holistic customer experience.
• Ensure relationship management strategy is executed through pro-active account management and deployment of client service and implementation teams.
• Keep abreast of client account activity occurring throughout the firm and serve as the ultimate escalation point for client satisfaction.
• Focus on the maintenance and implementation of bank’s policies and procedures, sales initiatives and strategies.
• Development as Subject Matter Expert (SME) in specialized function or business / product is essential.

To be successful in this role, we’re seeking the following: 

• Strong core competency, experience and knowledge in Transaction Banking products and services, especially correspondent banking/clearing services, FX payments, Trade Finance, Cash Management and Liquidity management solutions.
• Proven relationship management experience and a well-established network of Financial Institutions and NBFIs; or has worked in a similar role within the Financial Services/ Banking Industry.
• To contribute to the bank’s APAC strategy and business development by bringing local market intelligence, knowledge, insights and experience.
• Experienced in negotiating agreements for inter-bank transactions, for example, nostro account agreement, Master Risk Participation Agreement, Trade Loan Agreement etc.
• Good working knowledge of using data analysis tools such as Swift.com Banking Analytics, Swift Traffic etc.
• Strong experience in KYC/AML risk and control process for Banks.
• Past experience covering the South Asia region (e.g. India, Bangladesh) and fluency in local language will be an advantage to support the client segment.
• Must be willing to travel for Business.