Senior Settlement Operations Analyst

Role responsibilities

Lead investigations into complex settlement issues and ensure financial accuracy while balancing operational risk and partner experience. Collaborate with cross-functional teams to resolve issues and implement long-term improvements.

Requirements

Candidates should have 4+ years of experience in settlement operations or a similar analytical role, with strong analytical and investigative skills. Proficiency in SQL and advanced skills in Excel or Google Sheets are strongly preferred.

Key skills

Settlement Operations, Payments, Fintech, Finance Operations, Analytical Skills, SQL, Excel, Google Sheets, Data Analysis, Communication Skills, Attention to Detail, Operational Judgment, Process Improvement, Zendesk, Metabase, AI Tools

Keywords

Settlement Operations, Payments, Fintech, Finance Operations, Merchant Services, Reconciliation, SQL, Excel, Google Sheets, Data Analysis, AI Tools, Zendesk, Metabase, Dashboards, Operational Efficiency, Chargebacks, Refunds, Discrepancies, Audits, Reporting, Documentation, Customer Experience, Collaboration, Investigations, Operational Workflows, Process Improvement, Communication, Attention to Detail, Problem Solving, Growth Mindset