Program Manager
No longer listedCompany Description
Hi there—at Razorfish, we’re leaders in what's next. Since the dawn of the internet, we’ve helped brands move first through every era of transformation, defining what digital means for business and now leading brands into the age of AI. Everyone has a prediction. Razorfish has a track record.
Named a Most Innovative Agency three years running (2024–2026) by Campaign US, our work reflects a proven ability not just to anticipate what’s coming, but to help our clients actively shape the future. No matter the trend or cultural moment, delivering real business impact wouldn’t be possible without our people. We bring together curious, driven, and diverse thinkers who challenge convention, push boundaries, and hold a high bar for creative excellence.
If you’re motivated to work alongside top performers, push the boundaries of what’s possible, and help define where technology, business, and marketing are headed next—this is the place to do it.
Join us at razorfish.com.
Overview
The Program Manager is responsible for driving the successful execution of paid media campaigns by managing workflows, ensuring process compliance, coordinating approvals, and facilitating seamless collaboration between internal teams and clients.
Please note: This is a hybrid schedule requiring of 4 days/week on average. If you are contacted for an interview, your recruiter will discuss specifics with you, inclusive of any necessary reasonable accommodations.
Responsibilities
- Lead the day-to-day management of creative marketing initiatives, ensuring projects stay on schedule and aligned to business objectives.
- Partner with Creative, Strategy, Account, Production, Media, and Client teams to manage project plans, timelines, and deliverables.
- Manage operational processes supporting multi-channel campaigns, direct mail production, email deployment schedules, and audience-targeted marketing initiatives.
- Drive project intake, resource coordination, workflow management, and approval processes.
- Monitor project health, identify risks and dependencies, and proactively resolve roadblocks.
- Facilitate clear communication among stakeholders and provide regular status updates.
- Ensure seamless handoffs between teams throughout the creative development lifecycle.
- Maintain accurate project documentation, reporting, and project closeout activities.
- Champion operational excellence by identifying and implementing process improvements.
- Support client communications related to project status, timelines, and deliverables
- Foster collaboration across cross-functional teams and help resolve process or workflow challenges.
- Escalate project risks, issues, and conflicts when appropriate.
- Contribute to continuous improvement of project management processes and operational efficiencies
Qualifications
- 2–4 years of years of Program Management, Project Management experience
- Bachelor's degree or equivalent combination of education and relevant work experience.
- Experience managing multiple small to medium projects and deadlines in a fast-paced environment.
- Strong organizational, communication, and stakeholder management skills.
- Proficiency with project management and collaboration tools (e.g., Smartsheets, Microsoft Excel, Workfront, Microsoft 365, or similar platforms).
- Ability to translate business requirements into actionable workflows and project plans.
- Demonstrated ability to work effectively across teams while maintaining accountability for timelines and deliverables.
Additional Information
The Power of One starts with our people! To do powerful things, we offer powerful resources.
Our best-in-class wellness and benefits offerings include:Paid Family Care for parents and caregivers for 12 weeks or moreMonetary assistance and support for Adoption, Surrogacy and FertilityMonetary assistance and support for pet adoptionEmployee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balanceTuition AssistancePaid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and moreMatching Gifts programsFlexible working arrangements‘Work Your World’ Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility)Business Resource Groups that support multiple affinities and alliances
The benefits offerings listed are available to eligible U.S. Based employees, are reviewed on an annual basis, and are governed by the terms of the applicable plan documents.
Razorfish is an Equal Opportunity Employer. Our employment decisions are made without regard to actual or perceived race, color, ethnicity, religion, creed, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, childbirth and related medical conditions, national origin, ancestry, citizenship status, age, disability, medical condition as defined by applicable state law, genetic information, marital status, military service and veteran status, or any other characteristic protected by applicable federal, state or local laws and ordinances.
If you require accommodation or assistance with the application or onboarding process specifically, please contact USMTTACompliance@publicis.com.
All your information will be kept confidential according to EEO guidelines.