Role responsibilities
The Senior Director of Operations will own the supply side of the business, leading the operations team and managing practitioner and partner relationships. This role involves ensuring quality standards, handling contracts, and leading hiring decisions.
Requirements
Candidates should have strong managerial experience and the ability to build trust quickly while navigating sensitive conversations. A commercially minded approach and operational rigor are essential for success in this hands-on leadership role.
Key skills
Managerial Experience, Relationship Skills, Gravitas and Sound Judgment, Commercially Minded and Numerate, Operational Rigour, Composure Under Pressure, Process and Continuous Improvement
Keywords
Corporate Wellness, Operations Management, Vendor Relationships, Quality Standards, Contract Negotiation, Team Leadership, Commercial Projects, Process Improvement, Wellness Practitioners, Onshore Team, Offshore Support, Hiring Decisions, Performance Management, Client Relations, Event Management, Health Fairs, Workshops