Tech Lead - Infrastructure Services S 4C

Tech Lead - Infrastructure Services S

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

01  ·  CORE TECHNICAL DOMAINS

 

⚙️  COMPUTE

→  Bare-metal & hypervisor (VMware, Hyper-V, KVM)

→  Cloud compute — AWS EC2, Azure VMs, GCP Compute

→  Container orchestration (Kubernetes, EKS/AKS/GKE)

→  HPC, GPU workloads & server lifecycle management

→  Capacity planning & rightsizing

🗄️  STORAGE

→  SAN / NAS / Object (NetApp, Pure, Dell, Ceph)

→  Cloud-native storage (S3, Azure Blob, GCS)

→  Tiering strategies, deduplication, compression

→  Storage migration tooling & data mobility

→  Performance tuning & IOPS modeling

🛡️  DATA PROTECTION

→  Backup & recovery (Veeam, Cohesity, Rubrik, Commvault)

→  Disaster Recovery architecture & RTO/RPO design

→  Immutable backup & ransomware resilience

→  Replication (sync/async) across hybrid environments

→  Compliance-driven retention and archival

🤝  M&A INTEGRATION

→  Infrastructure due diligence & risk assessment

→  Pitching team collaboration & discovery workshops

→  Integration architecture design & roadmaps

→  Day-1 readiness planning & cutover execution

→  Synergy identification & cost modeling

 

02  ·  KEY RESPONSIBILITIES

 

1.  Serve as the primary infrastructure subject matter expert during M&A deal cycles — partnering with corporate development, finance, and deal teams to assess target company infrastructure landscapes during the pre-close phase.

2.  Lead structured discovery sessions with pitching and seller-side technical teams to extract accurate infrastructure inventory, dependency maps, and operational maturity assessments.

3.  Design comprehensive integration plans covering datacenter consolidation, cloud migration, compute rationalization, storage harmonization, and data protection alignment, with clear milestones, owners, and risk registers.

4.  Architect hybrid and multi-cloud infrastructure solutions that bridge acquired entities' existing environments with the parent organization's target state architecture.

5.  Define and enforce Day-1 infrastructure readiness criteria — ensuring network connectivity, identity integration, data protection coverage, and operational monitoring are in place before legal close.

6.  Deliver executive-level infrastructure due diligence reports, including technical risk scoring, capital expenditure estimates, and integration timeline recommendations.

7.  Own the post-close infrastructure integration workstream from kickoff through steady-state operations, managing stakeholders across engineering, IT, security, and business leadership.

8.  Develop reusable M&A infrastructure playbooks, assessment templates, and integration frameworks that accelerate future deal execution.

9.  Evaluate and identify infrastructure synergy opportunities — decommissioning redundant systems, consolidating vendor contracts, and driving cost optimization across the combined entity.

10.  Mentor cross-functional engineers and project managers on M&A infrastructure best practices, ensuring organizational capability grows with deal velocity.

 

03  ·  M&A INTEGRATION LIFECYCLE OWNERSHIP

 

PHASE 1 · PRE-LOI

Initial Infrastructure Assessment

•  Engage pitching team to understand technology landscape overview

•  Identify infrastructure footprint size, cloud spend, and datacenter count

•  Flag high-level technical risks for deal valuation inputs

 

PHASE 2 · DUE DILIGENCE

Deep-Dive Technical Discovery

•  Conduct structured interviews with target's infrastructure, ops, and security teams

•  Inventory compute, storage, backup, DR, and network assets

•  Document technical debt, EOL hardware, licensing gaps, and compliance posture

•  Produce scored infrastructure due diligence report with CapEx/OpEx impact

 

PHASE 3 · PRE-CLOSE PLANNING

Integration Architecture Design

•  Design end-state infrastructure architecture aligned to parent's standards

•  Build detailed Day-1 readiness checklist and critical path schedule

•  Define data protection coverage gaps and remediation actions prior to close

•  Establish interim operating model and escalation paths

 

PHASE 4 · DAY-1 & BEYOND

Execution, Migration & Steady State

•  Execute cutover activities and validate Day-1 operational readiness

•  Drive workload migrations, datacenter consolidations, and cloud onboarding

•  Track synergy realization and report integration progress to leadership

•  Transition to BAU operations and formally close integration workstream

 

04  ·  QUALIFICATIONS & REQUIREMENTS

 

REQUIRED

✓  10+ years in infrastructure engineering or architecture

✓  Deep expertise in compute virtualization & cloud platforms (AWS, Azure, or GCP)

✓  Hands-on experience with enterprise storage platforms (NetApp, Pure, Dell EMC)

✓  Proven background in backup & DR solutions (Veeam, Rubrik, Cohesity, or equivalent)

✓  3+ years directly involved in M&A or large-scale IT integration programs

✓  Ability to produce clear technical documentation and executive-level reports

✓  Strong stakeholder management and workshop facilitation skills

✓  Experience leading cross-functional teams across complex programs

PREFERRED

✓  AWS SA Professional, Azure Solutions Architect Expert, or GCP Professional Cloud Architect

✓  ITIL, TOGAF, or equivalent architecture/service management framework knowledge

✓  Experience with infrastructure cost modeling and TCO analysis tools

✓  Familiarity with SOC 2, ISO 27001, HIPAA, or PCI-DSS compliance frameworks

✓  Background in private equity-backed or high-velocity deal pipeline environments

✓  Exposure to network infrastructure during M&A (SD-WAN, MPLS, firewall migrations)

✓  Scripting or automation skills (Terraform, Ansible, Python) for environment discovery

 

05  ·  COMPETENCIES WE'RE LOOKING FOR

 

Strategic Thinking: Able to translate business deal objectives into infrastructure decisions, balancing speed, risk, and long-term architecture quality.

Discovery & Listening: Expert at extracting accurate technical information from unfamiliar teams under time pressure, including in adversarial or reluctant-seller scenarios.

Communication:  Equally fluent translating technical risk for a CFO and discussing RAID configurations with a storage engineer.

Structured Problem Solving:  Uses frameworks and data-driven analysis to prioritize integration tasks, manage ambiguity, and make decisions under time constraints.

Ownership Mindset:  Takes end-to-end accountability for integration outcomes — not just deliverables — through close and beyond.

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS)

Required Skills

Agile Methodology, Agile Methodology, Applications Support, Backup Management, Client Relations, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Oracle Exadata Database Machine, Oracle Solaris, OS management, People Leadership, Personal Effectiveness, Risk Management, Security Operations Management, Server Infrastructure, ServiceNow Platform, Storage Management {+ 2 more}

Language

English

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Infrastructure Services S

Remote Type -

Hybrid

Work Shift -

Rotating (Mexico)

Why join Genpact?
•    Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
•    Make an impact – Help global enterprises solve business challenges that matter 
•    Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
•    Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
•    Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.  
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.  
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.