Graphic Designer (Digital)Da Nang City, VietnamDesign /Full-time /On-siteapply for this jobAbout LovepopLovepop is on a mission to create one billion magical moments. We combine art x engineering to create the most magical paper art cards & gifts. Featured on Shark Tank in 2015, Lovepop has become one of the top 10 Shark Tank investments with over $300m in lifetime sales ($30m+ annually). Lovepop consistently ranks in the top Google results for cards online, enjoys 29% national brand awareness in the category, and has helped its customers create over 65 million magical moments (30 million+ units sold). We live by our four values: engineering, hunger, magic, and connection. The opportunity ahead of us is large, exciting, and meaningful. We seek A+ talent to help us become the #1 online card destination in the US.About the role
As Graphic Designer (Digital), your mission is to produce high-performing creative assets forLovepop’s digital marketing channels — primarily Email Marketing and Acquisition Ads(Facebook, Instagram, TikTok) — while supporting PDP, storytelling, and packaging design asneeded.
Accountabilities1. Email Marketing Assets (40-45% of time)
Design weekly email campaigns: newsletters, promotional emails, automation flows(welcome series, abandoned cart, post-purchase)
Ensure email assets are fully responsive across all devices (desktop, mobile, tablet)
Adhere to Lovepop brand guidelines while optimizing for KPIs: Open Rate (OR), Click-through Rate (CTR), Conversion Rate (CVR)
Collaborate with the Email Marketing Specialist on A/B testing of thumbnails, subjectvisuals, and CTA designs
2. Acquisition Marketing Creatives (35-40% of time)
Design ad creatives for Facebook, Instagram, and TikTok (static + carousel + simplemotion)
Produce multiple variations per campaign for A/B testing (5-10 versions/campaign)
Track performance data and iterate based on insights from the Performance Marketingteam
Maintain regular creative refresh cycles to combat creative fatigue
3. PDP & Storytelling Pages Support (10-15% of time)
Support design of Product Detail Page visuals and landing pages as needed
Create storytelling assets in partnership with Marketing and Content teams
4. Packaging & Catalog Support (5-10% of time)
Backup for the Graphic Designer (SAS/Print) on packaging or catalog production whenneeded
Ensure brand consistency between digital and print assets
Qualifications
1-3 years of graphic design experience in e-commerce, agency, or brand environments(B2C preferred)
Strong proficiency in Adobe Suite: Photoshop, Illustrator, InDesign
Strong proficiency in Figma for collaborative design and prototyping
Portfolio demonstrating clear capability in email design and performance marketingcreatives
Basic understanding of performance metrics (CTR, CVR, ROAS) and how designimpacts them
Strong English reading and writing skills to collaborate with our Boston team
Strong Plus
Hands-on experience with AI & automation tools in workflow: Magnific, AdobeFirefly, N8N, or equivalent — as we are actively building an AI-driven workflow
Experience working with international brands or the US market
Basic motion design capability (After Effects, Canva motion, or CapCut)
Aesthetic sensibility for paper art, craft, or lifestyle/gifting brands
Mentoring potential (with growth path to Senior Designer in Phase 2)
Lovepop Values
Engineering: Curiosity to discover how the world works
Hunger: Desire to take on more than is expected
Magic: Delivering unexpected experiences
Connection: Building relationships with each otherLovepop Operating PhilosophiesA+ talent loves working with A+ talent. A+ talent delivers 10x outcomes.Growth mindset. We believe people develop over time, that capability increases through belief and hard work. Most increases in productivity come from leveling up and applying more leverage and focus over time rather than by applying more resources or hours.The team I’m on is more important than the team I lead....
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