Membercare Assistant

Hilton·Oracle Recruiting
Reading, United KingdomFull-timePosted Jun 29, 2026
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Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Membercare Assistant, and welcoming health club environment – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

  • Maintain a spotless environment: Perform general and deep cleaning throughout the club to uphold hygiene standards
  • Support an exceptional experience: Greet members warmly and provide prompt, professional assistance as needed
  • Manage incident reporting: Report lost property, accidents, maintenance needs, and other incidents in a timely manner
  • Comply with regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member well-being

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

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