This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Deployment Strategist based in United States.
This role is designed for a mission-driven professional who can help public sector organizations maximize the value of advanced intelligence solutions.
You will act as a trusted advisor to government agencies and law enforcement teams, helping them strengthen investigative capabilities and operationalize innovative technologies.
The position combines customer success, technical enablement, training, and strategic partnership management in a high-impact environment.
You will work closely with customers facing complex challenges, providing rapid guidance, improving adoption, and ensuring successful outcomes.
This opportunity requires strong investigative expertise, excellent communication skills, and the ability to operate effectively in high-trust environments.
You will contribute directly to initiatives focused on improving security, disrupting criminal activity, and building safer communities worldwide.
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Deployment Strategist based in United States.
This role is designed for a mission-driven professional who can help public sector organizations maximize the value of advanced intelligence solutions.
You will act as a trusted advisor to government agencies and law enforcement teams, helping them strengthen investigative capabilities and operationalize innovative technologies.
The position combines customer success, technical enablement, training, and strategic partnership management in a high-impact environment.
You will work closely with customers facing complex challenges, providing rapid guidance, improving adoption, and ensuring successful outcomes.
This opportunity requires strong investigative expertise, excellent communication skills, and the ability to operate effectively in high-trust environments.
You will contribute directly to initiatives focused on improving security, disrupting criminal activity, and building safer communities worldwide.
Accountabilities:
- Manage a portfolio of public sector accounts, acting as the primary strategic partner between customers and internal teams.
- Support government agencies and law enforcement organizations in scaling investigative capabilities and maximizing platform adoption.
- Provide timely guidance on complex investigative workflows, including cryptocurrency tracing methodologies and intelligence analysis.
- Create and deliver customer training sessions, onboarding programs, and enablement resources tailored to different user skill levels.
- Respond quickly to urgent customer requests, investigations, and operational challenges while maintaining high-quality support.
- Develop client communications, including intelligence updates and alerts related to emerging threats and regulatory changes.
- Validate customer approaches, recommend best practices, and help users improve their investigative processes.
- Partner with internal teams to identify customer needs, improve product adoption, and strengthen long-term relationships.
- Participate in customer reviews, recurring check-ins, and escalation management to ensure continued success.
- Use AI tools to improve workflows, increase efficiency, and enhance decision-making while applying strong judgment and verification practices.
- Prior experience working within government, law enforcement, intelligence communities, or as an embedded contractor supporting these environments.
- Hands-on experience with cryptocurrency tracing, blockchain investigations, or related digital intelligence workflows.
- Proven experience managing high-trust customer relationships from onboarding through adoption and long-term partnership development.
- Strong ability to explain complex investigative concepts and technical workflows to audiences with varying levels of expertise.
- Experience designing and delivering training programs, workshops, or enablement sessions.
- Excellent written and verbal communication skills with the ability to communicate clearly under pressure.
- Strong problem-solving abilities and the ability to operate independently in ambiguous, rapidly changing environments.
- Demonstrated ownership mindset with the ability to prioritize customer impact and deliver measurable outcomes.
- Familiarity with AI-powered tools and the ability to apply AI effectively to improve productivity and operational performance.
- Ability to support occasional urgent response needs, including participation in an on-call rotation aligned with customer requirements.
- Fully remote work environment with flexibility designed for distributed collaboration.
- Opportunity to work on meaningful projects at the intersection of AI, cybersecurity, national security, and financial crime prevention.
- Competitive compensation package and benefits.
- Professional growth opportunities within a fast-moving, mission-driven organization.
- Access to innovative AI tools and opportunities to shape how technology transforms investigative workflows.
- Collaborative culture focused on ownership, continuous learning, and high-impact execution.
- Exposure to complex global challenges and partnerships with leading public sector organizations.
The Deployment Strategist will own relationships with public sector customers, ensuring they successfully adopt and leverage intelligence solutions to support their missions. This role requires a balance of strategic advisory, technical expertise, customer enablement, and rapid response capabilities.
Requirements:
The ideal candidate brings hands-on experience in government investigations, customer-facing advisory roles, and technical intelligence environments. They should be comfortable working with complex information, training diverse audiences, and operating in fast-moving situations where accuracy and responsiveness are critical.