CD Capability Manager - Cambodia & Laos

Job Title: CD Capability Manager - Cambodia & Laos

Location: Cambodia

About the Role

We are looking for a dynamic and business-oriented CD Capability Manager to lead the commercial capability agenda across Cambodia and Laos. This role is responsible for building a high-performing sales organization through capability development, leadership development, coaching excellence, and innovative learning solutions.

As a key partner to the Commercial Leadership Team, you will drive the development of frontline sales teams, distributor organizations, and future leaders, ensuring capability building translates into stronger execution and business growth.

Key Responsibilities

Capability Strategy & Development

• Develop and execute the annual commercial capability roadmap aligned with business priorities.
• Identify capability gaps and translate them into targeted learning solutions.
• Design learning journeys for frontline sales, distributor teams, managers, and leaders.
• Support strategic initiatives including Perfect Store, Route-to-Market, Digital Transformation, and Revenue Growth Management.

CD Academy Management

• Lead the governance and continuous improvement of the CD Academy.
• Build structured learning curriculums and certification programs by role and level.
• Maintain capability standards, learning content, and development pathways.

Learning Design & Facilitation

• Design and deliver impactful training programs, workshops, coaching tools, and digital learning solutions.
• Facilitate classroom, virtual, and field-based learning experiences.
• Adapt global and regional learning programs to local business needs.
• Introduce modern learning approaches including micro-learning, blended learning, and social learning.

Sales Excellence & Coaching

• Build a strong coaching culture across sales and distributor teams.
• Develop managers’ coaching capabilities through frameworks, tools, and field support.
• Conduct field coaching visits and capability assessments.
• Ensure learning interventions drive measurable improvements in execution and performance.

Performance & Capability Analytics

• Measure the effectiveness and impact of learning programs through defined KPIs.
• Monitor training completion, certifications, capability improvement, and business outcomes.
• Provide regular capability insights and dashboards to business leaders.

Stakeholder Management

• Partner with Commercial Leadership, HR, Finance, Category Teams, and Distributor Partners.
• Collaborate with regional capability teams to leverage best practices and innovation.
• Align learning initiatives with broader business and transformation goals.
• Digital Learning & Innovation
• Drive adoption of digital learning platforms and learning management systems.
• Introduce innovative learning solutions such as AI-enabled learning, gamification, and mobile learning.
• Build a culture of continuous learning across the organization.

What We're Looking For

• Bachelor's degree in Business, Human Resources, Organizational Development, Learning & Development, or a related field.
• 3-5+ years of experience in Learning & Development, Commercial Capability, Sales Training, Talent Development, or Sales Excellence.
• Experience within FMCG, consumer goods, retail, or other sales-driven organizations.
• Strong expertise in capability building, coaching, facilitation, and learning design.
• Proven ability to influence stakeholders and drive change across organizations.
• Strong analytical skills with experience measuring learning effectiveness and business impact.
• Experience working with distributor organizations and frontline sales teams is an advantage.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.